Technical Support Specialist, Madrid

hace 2 semanas


Madrid, Madrid, España Leaddesk A tiempo completo
Job Title: Technical Support Specialist, Madrid

LeadDesk is seeking a highly skilled Technical Support Specialist to join our team in Madrid. As a key member of our Support team, you will be responsible for providing exceptional customer support to our clients.

Key Responsibilities:

  • Provide proactive support to our sales team to achieve targets and keep customers happy.
  • Answer phone calls and make outbound calls to customers.
  • Handle and resolve tickets related to product-related questions.
  • Attend internal team meetings and customer meetings.

Requirements:

  • Daily onsite presence required.
  • Ability to work mostly in evening shifts.
  • 1-2 years of work experience in a customer-oriented role.
  • Full professional verbal and written working proficiency in Spanish and English.
  • Personality traits such as social butterfly, proactive, service-minded, and analytical.

What We Offer:

  • Great opportunity for professional growth in a publicly listed company.
  • Chance to join a multicultural Support team and help Sales colleagues keep customers happy.
  • An international community of forward-thinking colleagues.

How to Apply:

Please submit your application by September 8th, 2024, at the latest. For more information, please reach out to Laura from the Talent team by email: laura.honkanen



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