Technical Support Specialist, Madrid
hace 2 semanas
LeadDesk is seeking a highly skilled Technical Support Specialist to join our team in Madrid. As a key member of our Support team, you will be responsible for providing exceptional customer support to our clients.
Key Responsibilities:
- Provide proactive support to our sales team to achieve targets and keep customers happy.
- Answer phone calls and make outbound calls to customers.
- Handle and resolve tickets related to product-related questions.
- Attend internal team meetings and customer meetings.
Requirements:
- Daily onsite presence required.
- Ability to work mostly in evening shifts.
- 1-2 years of work experience in a customer-oriented role.
- Full professional verbal and written working proficiency in Spanish and English.
- Personality traits such as social butterfly, proactive, service-minded, and analytical.
What We Offer:
- Great opportunity for professional growth in a publicly listed company.
- Chance to join a multicultural Support team and help Sales colleagues keep customers happy.
- An international community of forward-thinking colleagues.
How to Apply:
Please submit your application by September 8th, 2024, at the latest. For more information, please reach out to Laura from the Talent team by email: laura.honkanen
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