Customer Service and Relationship Builder
hace 7 días
Customer Service Representative Role Overview
Our client, a leading national service provider, is seeking an experienced Customer Service Representative to join their vibrant Nottingham office. This role offers excellent career prospects and opportunities for growth in a dynamic company culture.
Key Responsibilities:
- Handle inbound calls and respond to customer inquiries with a high level of professionalism and expertise.
- Resolve potential issues through effective problem-solving and relationship building skills.
- Liaise with other departments to ensure seamless customer service delivery.
- Update the CRM system with accurate and timely information.
- Follow up on customer interactions to ensure satisfaction and resolve any outstanding issues.
About the Company:
Cpj Recruitment's client is a renowned market leader in the industry, offering best-in-class customer service to end-users. With strong financial backing and a commitment to employee development, this company provides a stable and supportive work environment.
What We're Looking For:
- A bright and organized individual with prior customer service experience.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
- Good initiative and problem-solving skills, with a proactive approach to resolving customer issues.
Package Offered:
We are pleased to offer a competitive salary of up to £26,000 basic, 24 days holiday, and pension options. Additionally, our client provides ongoing training and development opportunities to support your career growth.
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