Global CRM Strategist

hace 3 días


Madrid, Madrid, España Loewe Sa A tiempo completo
Global CRM Manager

Loewe Sa is seeking a highly skilled Global CRM Manager to lead our brand's mission to elevate the importance and understanding of the consumer.

This role demands an innovative approach to CRM, reinventing how to activate different markets depending on their business models, possibilities, and needs.

Key Responsibilities:
  • Develop and execute a comprehensive global CRM strategy, engaging customers across all touchpoints.
  • Grow and manage the global consumer database, driving and monitoring data, making RFM customer segmentation analysis, and tracking and reporting CRM Dashboards.
  • Determine the global communication plan to drive CRM and Clienteling KPIs.
  • Manage CRM workflows from initial brief to key stakeholders to final delivery and execution.
  • Build automated customer journeys per cluster/market and define VIC and personalized journeys.
  • Measure customer satisfaction, retention, and revenue growth through impactful initiatives.
  • Pilot the implementation of Clienteling and Loyalty programs, including training and adoption in local markets.
  • Ensure each campaign is regulatory compliant with solid safeguards for consumer data.
Requirements:
  • Excellent oral and written communication skills.
  • Data-driven mindset and keen eye for detail.
  • Result-driven, with the ability to manage several projects simultaneously.
  • Strong leadership, collaborative, and mentoring skills.
  • Empathy and flexibility.
  • Autonomy, organization, and proactivity.
  • Innovation and creativity.
Additional Information:
  • Contract: Permanent.
  • Job Experience: Minimum 5 years.
  • Type: Full Time.
  • Function: Marketing.

  • Global CRM Strategist

    hace 4 semanas


    Madrid, Madrid, España Loewe A tiempo completo

    Global CRM ManagerAs a key member of our Digital and Media team, the Global CRM Manager will play a pivotal role in elevating the importance and understanding of our consumer. This individual will be responsible for leading the brand in its mission to drive conversion and loyalty through a comprehensive global CRM strategy.Key Responsibilities:Define and...

  • Global CRM Strategist

    hace 4 semanas


    Madrid, Madrid, España Loewe A tiempo completo

    Global CRM ManagerAs a key member of our Digital and Media team, the Global CRM Manager will play a pivotal role in elevating the importance and understanding of our consumer. This individual will be responsible for leading the brand in its mission to drive conversion and loyalty through a comprehensive global CRM strategy.Key Responsibilities:Define and...

  • CRM Product Strategist

    hace 2 semanas


    Madrid, Madrid, España Infosys A tiempo completo

    About the RoleWe are seeking a talented CRM Product Strategist to join our team at Infosys. As a key member of our digital transformation team, you will play a crucial role in defining and leading CRM transformations for our clients.Key ResponsibilitiesPartner with markets to co-create product strategy and drive product roadmapsMeasure success and implement...

  • CRM Product Strategist

    hace 2 semanas


    Madrid, Madrid, España Infosys A tiempo completo

    About the RoleWe are seeking a talented CRM Product Strategist to join our team at Infosys. As a key member of our digital transformation team, you will play a crucial role in defining and leading CRM transformations for our clients.Key ResponsibilitiesPartner with markets to co-create product strategy and drive product roadmapsMeasure success and implement...


  • Madrid, Madrid, España Wikimedia Foundation A tiempo completo

    Job Title: Strategist, Global BrandWe are seeking a highly skilled and experienced Strategist, Global Brand to join our team at the Wikimedia Foundation. As a key member of our Communications team, you will play a critical role in developing and implementing brand strategies that align with our mission and vision.About the Role:The Strategist, Global Brand...

  • CRM Strategist

    hace 3 días


    Madrid, Madrid, España Metyis Ag A tiempo completo

    About MetyisMetyis is a forward-thinking, global company that collaborates with business partners and clients to create and implement the capacities and capabilities required to improve future performance.We operate across a wide range of industries, and with our embedded partnership model, we commit to driving sustainable growth for industry-leading...

  • CRM Strategist

    hace 3 días


    Madrid, Madrid, España Metyis Ag A tiempo completo

    About MetyisMetyis is a forward-thinking, global company that collaborates with business partners and clients to create and implement the capacities and capabilities required to improve future performance.We operate across a wide range of industries, and with our embedded partnership model, we commit to driving sustainable growth for industry-leading...


  • Madrid, Madrid, España Signify A tiempo completo

    **About the Role**We're seeking a talented Global Product Strategist to join our Digital Marketing Platforms Team in a dynamic environment. As a key member of our team, you will be responsible for developing and implementing the short-term and long-term strategy for our B2C web domains.**Key Responsibilities**Develop and steer the B2C website strategy and...


  • Madrid, Madrid, España Signify A tiempo completo

    **About the Role**We're seeking a talented Global Product Strategist to join our Digital Marketing Platforms Team in a dynamic environment. As a key member of our team, you will be responsible for developing and implementing the short-term and long-term strategy for our B2C web domains.**Key Responsibilities**Develop and steer the B2C website strategy and...

  • Global CRM Manager

    hace 2 horas


    Madrid, Madrid, España Loewe SA A tiempo completo

    Job Title: Global CRM ManagerAs a key member of our team, you will be responsible for developing and executing a comprehensive global CRM strategy that drives customer engagement and loyalty across all touchpoints.Key Responsibilities:Define and execute a global CRM strategy that aligns with our brand's mission and goals.Grow and manage our global consumer...

  • Global CRM Manager

    hace 22 minutos


    Madrid, Madrid, España Loewe SA A tiempo completo

    Job Title: Global CRM ManagerAs a key member of our team, you will be responsible for developing and executing a comprehensive global CRM strategy that drives customer engagement and loyalty across all touchpoints.Key Responsibilities:Define and execute a global CRM strategy that aligns with our brand's mission and goals.Grow and manage our global consumer...

  • Global CRM Manager

    hace 3 días


    Madrid, Madrid, España Perfumes Loewe A tiempo completo

    Global CRM ManagerAt Perfumes Loewe, we're on a mission to revolutionize the industry with innovative approaches to customer engagement. As our Global CRM Manager, you'll play a pivotal role in shaping our brand's customer experience.Main Responsibilities:Develop and execute a comprehensive global CRM strategy to drive customer loyalty and retention.Lead the...

  • Global CRM Manager

    hace 3 días


    Madrid, Madrid, España Perfumes Loewe A tiempo completo

    Global CRM ManagerAt Perfumes Loewe, we're on a mission to revolutionize the industry with innovative approaches to customer engagement. As our Global CRM Manager, you'll play a pivotal role in shaping our brand's customer experience.Main Responsibilities:Develop and execute a comprehensive global CRM strategy to drive customer loyalty and retention.Lead the...

  • Senior CRM Strategist

    hace 3 días


    Madrid, Madrid, España Feverup A tiempo completo

    About FeverFever is a global live-entertainment discovery tech platform that aims to democratize access to culture and entertainment. Our mission is to inspire a global community of over 125M people through personalized and curated experiences in their local city.About the RoleWe are seeking a Senior CRM Specialist to manage the activation of customer data...

  • Senior CRM Strategist

    hace 3 días


    Madrid, Madrid, España Feverup A tiempo completo

    About FeverFever is a global live-entertainment discovery tech platform that aims to democratize access to culture and entertainment. Our mission is to inspire a global community of over 125M people through personalized and curated experiences in their local city.About the RoleWe are seeking a Senior CRM Specialist to manage the activation of customer data...

  • CRM Strategist

    hace 3 días


    Madrid, Madrid, España Metyis Ag A tiempo completo

    About MetyisMetyis is a forward-thinking, global company that collaborates with business partners and clients to create and implement the capacities and capabilities required to improve future performance. We operate across a wide range of industries, and with our embedded partnership model we commit to driving sustainable growth for industry-leading...

  • CRM Strategist

    hace 3 días


    Madrid, Madrid, España Metyis Ag A tiempo completo

    About MetyisMetyis is a forward-thinking, global company that collaborates with business partners and clients to create and implement the capacities and capabilities required to improve future performance. We operate across a wide range of industries, and with our embedded partnership model we commit to driving sustainable growth for industry-leading...

  • Senior CRM Strategist

    hace 3 días


    Madrid, Madrid, España Dazn A tiempo completo

    Unlock Your Potential as a Senior CRM Executive at DAZNAre you a sports enthusiast with a passion for CRM and customer experience? Do you thrive in fast-paced environments and enjoy leading initiatives from strategy to execution? We're looking for a talented Senior CRM Executive to join our team at DAZN, a global sports streaming platform that's...

  • Senior CRM Strategist

    hace 3 días


    Madrid, Madrid, España Dazn A tiempo completo

    Unlock Your Potential as a Senior CRM Executive at DAZNAre you a sports enthusiast with a passion for CRM and customer experience? Do you thrive in fast-paced environments and enjoy leading initiatives from strategy to execution? We're looking for a talented Senior CRM Executive to join our team at DAZN, a global sports streaming platform that's...


  • Madrid, Madrid, España Wikimedia Foundation A tiempo completo

    Brand Strategist, Global BrandThe Wikimedia Foundation is seeking a highly skilled and experienced brand strategist to join our team. As a key member of our Communications department, you will play a crucial role in shaping the future of our brand and ensuring its consistency across all platforms.Key Responsibilities:Develop and maintain a comprehensive...