CRM Strategist

hace 3 días


Madrid, Madrid, España Metyis Ag A tiempo completo
About Metyis

Metyis is a forward-thinking, global company that collaborates with business partners and clients to create and implement the capacities and capabilities required to improve future performance. We operate across a wide range of industries, and with our embedded partnership model we commit to driving sustainable growth for industry-leading organisations, elevating their potential with a long-term vision.

We develop integrated solutions that enable growth by working within our business partners' organisations with diverse and multidisciplinary teams. This collaborative environment allows Metyis to build strategies and execute them through an ecosystem that combines Big Data solutions, Digital Commerce solutions, Marketing & Design solutions, and Advisory services.

Our teams are set up so that you have plenty of room to build bigger and bolder ideas by speaking your mind and being creative with your knowledge. Imagine the things you could achieve with a multidisciplinary team that encourages you to be the best version of yourself.

Job Description

We are seeking a CRM Specialist with +4 years of experience to join our Performance team. As a CRM Specialist, you will be responsible for following up CRM monthly planning and detecting new opportunities or blockers. You will also support the optimisation of email and automated communication flows and advise with insights in timing, targeting and content.

You will conduct A/B testing to improve campaign performance and monitor campaign performance metrics (ROI, conversion rate, etc.) and provide regular reports. You will have a strong understanding of Google Analytics and CRM campaign tools and be analytical and have a process-oriented mindset with strong attention to detail.

You will work closely with partners, strategy consultants, and data engineers in a flat and agile organization where personal initiative is highly valued. You will become part of a fast-growing international and diverse team that is passionate about driving sustainable growth for industry-leading organisations.

Responsibilities
  1. Follow up CRM monthly planning and detecting new opportunities or blockers.
  2. Support the optimisation of email and automated communication flows and advise with insights in timing, targeting and content.
  3. Conduct A/B testing to improve campaign performance.
  4. Monitor campaign performance metrics (ROI, conversion rate, etc.) and provide regular reports.
  5. Have a strong understanding of Google Analytics and CRM campaign tools.
  6. Be analytical and have a process-oriented mindset with strong attention to detail.
Requirements
  1. 4+ years experience in a CRM role, with proven success in developing and implementing CRM strategies.
  2. Bachelor's degree in marketing or related.
  3. Proactive, self-starter and a team player, confident working in collaboration with various stakeholders.
  4. Strong understanding of customer behaviour and skills to interpret data insights and report back to the business.

We are Metyis. Partners for Impact.


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