Strategic Initiatives Manager, Cloud Solutions
hace 3 semanas
The Strategic Initiatives Manager, Cloud Solutions will contribute to the growth and scalability of our Customer Engagement Center by driving strategic initiatives that support the seamless adoption of RISE SAP S/4HANA Private Cloud Edition solution by customers.
This role will act as a key partner for the Business Intelligence office in supporting global PC3 initiatives. The ideal candidate will have extensive project management, customer engagement, and technical experience.
Key Responsibilities:- Drive global initiatives that contribute to the growth and scalability of the unit
- Actively engage with internal and external stakeholders to propose customer-facing improvements, including opportunities for process improvements and automation
- Communicate effectively and efficiently to all relevant stakeholders
- Establish initiative KPI & Goals framework for the unit and its employees at various levels, in alignment with ECS and Customer Delivery Engagement guidance
- 6+ years of overall experience in IT software and services
- 5+ years of project management experience
- Experience working with international teams is a must
- Solid background in customer-facing processes
- Basis/Technical knowledge is a plus
- Customer-centric mindset – Experience in engaging with customers, especially influencing senior executives
- Excellent internal and external stakeholder management, presentation, and communication skills are a must
We're building the bridge for SAP customers towards cloud, closely helping them through this transformation. Our team offers real-time cloud platform operation, infrastructure, and managed services focusing on fast time-to-value at reduced cost and risk.
Benefits:- An estimated salary range of $120,000 - $180,000 per year, based on industry standards and location
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Ongoing training and development opportunities to enhance your skills and career growth
- A dynamic and inclusive work environment that values diversity, equity, and inclusion
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