Senior Strategy Manager

hace 2 semanas


Barcelona, Barcelona, España Empresa Reconocida A tiempo completo
About Us

At Empresa Reconocida, we're revolutionizing the B2B corporate travel market to connect people in real life in an enjoyable and sustainable way.

Job Description

We're seeking a Senior Strategy Manager to join our Customer Care team. As a key member of our Extended Leadership Team, you'll drive analytical support, structure, and recommendations for our Customer Care Leadership Team to define the future course of Customer Care.

Key Responsibilities
  • Define strategies for geographical footprint, in-house vs. outsourcing, language expansion, and operating model.
  • Explore trends and best practices from outside our company to embed in our operation.
  • Provide analytical support to other areas of Customer Care as needed.
  • Represent Customer Care and participate actively in major company-wide projects.
Requirements
  • Significant experience and seniority in a top strategy consulting firm or equivalent in-house strategy role.
  • Exposure to strategy frameworks and structured methods.
  • Strong project management skills, business acumen, and analytical problem-solving skills.
  • Ability to work independently, anticipate problems, and suggest solutions.
What We Offer

As a Senior Strategy Manager at Empresa Reconocida, you'll have the opportunity to shape the future of our industry and work with a talented team of A-players from across the travel and technology industries.


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