Software Development Engineer, Cloud Contact Center
hace 4 semanas
About the Role:
We are seeking a talented Software Development Engineer to join our team and contribute to the development of Amazon Connect, a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences.
Key Responsibilities:
- Design and develop scalable, resilient systems for Amazon Connect
- Work closely with senior technical leaders within the team and across AWS
- Own code end-to-end from design to development
- Collaborate with cross-functional teams to deliver high-quality products
What You'll Need:
- Sound understanding of computer science fundamentals
- Practical industry experience working across the stack with technology involving modern web, SOA, NoSQL databases, MicroServices, and more
- Passion for innovation and customer-centric approach
About Amazon Connect:
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services to provide a truly frustration-free, easy-to-use, extensible, and natural customer experience.
Why Join Us:
As a developer on our team, you'll have the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. You'll work closely with senior technical leaders within the team and across AWS, and own code end-to-end from design to development. If you are passionate about innovation and customer-centric approach, and have a sound understanding of computer science fundamentals and practical industry experience, we encourage you to apply for this exciting opportunity.
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