Software Development Engineer, Cloud Contact Center Innovator

hace 4 semanas


Madrid, Madrid, España Amazon A tiempo completo

Transform Customer Service with Amazon Connect

Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. As a Software Development Engineer on this team, you will play a crucial role in developing the next generation contact center, designing and delivering scalable, resilient systems while maintaining a constant customer focus.

Key Responsibilities:

  • Develop cloud-based contact center solutions using Amazon Connect and AWS services
  • Design and deliver scalable, resilient systems to meet customer needs
  • Collaborate with cross-functional teams to drive innovation and customer satisfaction

About Amazon Connect:

Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services to provide a truly frustration-free, easy-to-use, extensible, and natural customer experience.

Why Join Amazon Connect?

As a Software Development Engineer on this team, you will have the opportunity to work on a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. You will be part of a fast-growing business soon after launch, and help shape the technology and product as we grow.



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