Senior Manager, Business Development Lead

hace 4 semanas

Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Senior Manager, Business Development to join our team at Thermo Fisher Scientific. As a key member of our commercial team, you will be responsible for leading our team of experts in contact with regional commercial teams to drive business growth and customer satisfaction.

Key Responsibilities
  1. Lead the team of experts in contact with regional commercial teams to answer and guide on specific segment clients' requests, such as RFQs and RFIs.
  2. Act as Subject Matter Experts in Global Comparator knowledge to provide advisory support on comparator sourcing and supply chain, providing timely and accurate information related to the project.
  3. Work closely with the commercial team to build positive relationships and gain overall customer satisfaction.
  4. Supervise, communicate, and analyze opportunities wins and loss, identifying and recommending solutions and actions to address client loss scenarios.
  5. Champion the sourcing solution/strategy in collaboration with comparator sourcing team and coordinate the response from comparator client service team to customer, including the issuance of a proposal.
  6. Foster clear communication of multi-sites/regions projects and among the different business lines to build full value for our customers.
  7. Support as needed sourcing or logistics for the execution of clients' projects.
  8. Mentor and develop the team of customer-facing experts.
  9. Manage Program managers' accountability on their accounts/segments to enable regional business growth.
  10. Contribute to the recruitment, onboarding, training, and development of employees.
Other Responsibilities
  1. We present at trade shows/exhibitions, workshops, and seminars, and participate in sales and marketing activities such as customer and/or study kickoffs/QBRs, teleconferences, customer visits, white papers, etc.
  2. Conduct market research and trend analysis reporting for the region on clients' pipelines.
  3. Demonstrate and drive the Thermo Fisher values – Integrity, Intensity, Involvement, and Innovation (The Four I's).

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