Customer Service Representative with French Language Skills

hace 5 días


Barcelona, Barcelona, España Teleperformance A tiempo completo

Teleperformance, a leading business process outsourcing company, is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative with French language skills, you will be responsible for providing exceptional customer service to our clients in France and other French-speaking countries.

Key Responsibilities:

  • Engage with customers in a professional and courteous manner, responding to their inquiries and resolving their issues in a timely and efficient manner.
  • Demonstrate a strong understanding of our products and services, and be able to communicate their features and benefits to customers.
  • Utilize your excellent communication and interpersonal skills to build strong relationships with customers and provide them with a positive experience.
  • Work collaboratively with our team to achieve sales targets and provide exceptional customer service.
  • Stay up-to-date with product knowledge and industry trends to provide customers with the most accurate and relevant information.

Requirements:

  • Native French speaker with advanced level of English.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong problem-solving skills and ability to think critically.
  • Ability to work independently and as part of a team.

Benefits:

  • Competitive salary and performance bonuses.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Excellent benefits package, including health insurance and paid time off.


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