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Customer Service Representative
hace 2 meses
We are seeking a highly skilled Customer Service Representative with advanced French language proficiency to join our team at Smart-Recruitments. As a key member of our customer support team, you will be responsible for handling customer inquiries and providing top-notch support for household appliances.
Key Responsibilities:
- Respond to customer inquiries in French and English via phone, email, or chat
- Provide technical support and resolve customer issues in a timely and professional manner
- Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction
- Develop and maintain a deep understanding of our products and services to provide accurate and helpful information to customers
Requirements:
- C2 level of French language proficiency
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
What We Offer:
- A competitive salary of €1642.55 gross per month (38 hours) or €1296.75 gross per month (30 hours)
- A hybrid work model with 33% of presential work and flexible scheduling
- Free gym membership and language classes for employees
- Opportunities for career growth and professional development
- Special discounts on private health insurance and technology
About Us:
Smart-Recruitments is a leading recruitment agency dedicated to providing top talent to businesses across various industries. We are committed to delivering exceptional service and building long-term relationships with our clients and candidates.
