Chargeback Fraud Prevention Specialist
hace 3 días
We're seeking a Chargeback Fraud Prevention Specialist to safeguard our business and ensure a seamless experience for our users within the dynamic world of Web3 and crypto.
Responsibilities- Investigate Disputed Transactions: Conduct thorough investigations of disputed cardholder transactions, adhering to Visa, MasterCard, American Express, and alternative payment methods (APMs) guidelines.
- Defend Chargebacks: Respond to incoming chargebacks in a timely manner, ensuring compliance with card network and payment platform regulations.
- Identify Fraud Patterns: Analyze trends in chargeback and fraud data to proactively address and escalate emerging fraud risks.
- Enhance Processes: Develop and implement improvements to chargeback and dispute processes, ensuring efficiency and alignment with industry standards.
- Cross-Functional Collaboration: Work closely with other Teams to achieve company-wide OKRs.
- Experience in chargeback processes and regulations.
- Able to detect risks, prevent fraud, and drive improvements in chargeback strategy.
$80,000 - $110,000 per year. MoonPay offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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