Backoffice Fraud Specialist
hace 6 horas
About Us
At ADM VALUE, a subsidiary of the TESSI group, we are committed to delivering innovative solutions that enhance the customer experience. Our company is present in 6 countries and has a consolidated presence in 16 strategically located production sites worldwide.
Our Impact
We are dedicated to providing excellent customer service through a team of over 6,500 passionate and committed employees who share a common vision of excellence. As a member of the TESSI group, we benefit from the support of a renowned organization with annual sales of 513 million and over 13,000 employees worldwide.
Quality and Growth
We take pride in our impressive 8.5% growth rate, which reflects our ongoing commitment to innovation, quality, and customer satisfaction. This dynamic growth reinforces our position as a trusted partner for companies seeking to raise their standards of excellence in customer relationship management.
The Role
We are seeking an experienced Backoffice Fraud Specialist to join our team in Germany. In this role, you will play a crucial part in safeguarding the integrity of our online banking services by detecting potential fraud, ensuring compliance, and supporting our commitment to security and transparency.
Key Responsibilities
- Monitor transactions and analyze data to identify unusual patterns or potential fraud.
- Use advanced tools to evaluate financial activities and flag suspicious behaviors.
- Ensure adherence to German and EU banking regulations by maintaining up-to-date records of findings and actions taken.
- Prepare detailed reports on suspicious transactions for submission to compliance and legal teams.
- Work closely with fraud investigators, compliance officers, and other departments to escalate cases requiring further action.
- Identify gaps in current fraud detection systems and suggest enhancements to improve efficiency and accuracy.
- Conduct periodic reviews of high-risk accounts to prevent fraudulent activity.
Requirements
To be successful in this role, you will require:
- Native German language skills with a professional-level understanding of English.
- At least 1-2 years of experience in fraud detection, financial analysis, or a similar role in the banking or fintech industry.
- Familiarity with German and EU anti-fraud regulations is an asset.
- Proficiency in data analysis tools and platforms (e.g., Excel, SQL, or fraud detection software).
- Experience with CRM or banking software is an advantage.
Estimated Salary: €60,000 - €80,000 per annum
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