Customer Operations Fraud Prevention Specialist

hace 3 días


Barcelona, Barcelona, España Red Points A tiempo completo

We are seeking a highly motivated and detail-oriented Customer Operations Fraud Prevention Specialist to join our team at Red Points.

Job Description

As a key member of our Customer Operations team, you will be responsible for providing support to the analyst team in managing incidents related to intellectual property infringements. This includes contacting different domain names or platforms, requesting the elimination of infringing content due to non-compliance with European legislation on intellectual or industrial property rights.

You will also be responsible for reporting problems with internal work tools, providing information on the status of the compliance process for each client, and creating and keeping work guides updated.

Required Skills and Qualifications
  • Currently pursuing or recently graduated in Criminology, Law, or any related studies
  • English and Spanish fluency is a must
  • Attention to detail and ability to multitask in a fast-paced environment
  • Tech-savvy: easily learn how to work with new tools
  • Ability to work independently as well as in a team-oriented, collaborative environment
  • Any previous experience in online research is highly valued
Benefits

We offer a competitive salary of $45,000 per year, paid internship position. Additionally, we provide a friendly, diverse, and international team environment, 6 months full-time internship, and access to fresh fruit, milk, coffee, tea, and cereals at the office.

What We Offer
  • A supportive and dynamic team environment
  • Ongoing training and development opportunities
  • A comprehensive benefits package

We are an equal-opportunity employer and value diversity at our company. If you think this role is right for you and match the description, please apply. We'll get in touch with you.



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