Customer Relationship Security Specialist

hace 10 horas


Barcelona, Barcelona, España Adm Value A tiempo completo

About Us

ADM VALUE, a leading provider of customer relationship solutions, is committed to delivering innovative services that enhance the customer experience.

We have a global presence with 16 strategically located production sites, enabling us to respond to our customers' needs on an international scale.

Our Team

We are proud to have a team of over 6,500 passionate and dedicated employees who share a common vision of excellence in customer service.

Partnership with TESSI Group

As a member of the TESSI group, we benefit from the support of a renowned organization, generating sales of over $513 million with more than 13,000 employees worldwide.

Our Commitment to Quality and Growth

We are proud of our impressive 8.5% growth rate, reflecting our ongoing commitment to innovation, quality, and customer satisfaction.

This dynamic growth reinforces our position as a trusted partner for companies seeking to raise their standards of excellence in customer relationship management.

About the Role

We are seeking a skilled CSS Specialist to join our team, focused on identifying and analyzing suspicious activities in the German market.

In this role, you will be instrumental in safeguarding the integrity of our online banking services by detecting potential fraud, ensuring compliance, and supporting our commitment to security and transparency.

Key Responsibilities

  • Fraud Detection: Monitor transactions and analyze data to identify unusual patterns or potential fraud.
  • Data Analysis: Use advanced tools to evaluate financial activities and flag suspicious behaviors.
  • Compliance Support: Ensure adherence to German and EU banking regulations by maintaining up-to-date records of findings and actions taken.
  • Reporting: Prepare detailed reports on suspicious transactions for submission to compliance and legal teams.
  • Collaboration: Work closely with fraud investigators, compliance officers, and other departments to escalate cases requiring further action.
  • Process Improvement: Identify gaps in current fraud detection systems and suggest enhancements to improve efficiency and accuracy.
  • Customer Account Reviews: Conduct periodic reviews of high-risk accounts to prevent fraudulent activity.

Requirements

To succeed in this role, you should possess:

  • Native fluency in German and professional-level English skills.
  • At least 1-2 years of experience in fraud detection, financial analysis, or a similar role in the banking or fintech industry.
  • Familiarity with German and EU anti-fraud regulations is advantageous.
  • Proficiency in data analysis tools and platforms (e.g., Excel, SQL, or fraud detection software).
  • Experience with CRM or banking software is beneficial.
  • Strong analytical thinking and problem-solving skills with attention to detail.
  • Able to handle sensitive information with discretion.
  • Flexible and capable of working under pressure to meet deadlines.

Benefits

Enjoy a permanent contract with consistent working hours (Monday to Friday, 9:00 AM – 6:00 PM) and a competitive salary. We offer opportunities for career development within the organization and provide ongoing training to stay ahead of the latest fraud detection techniques and tools.



  • Barcelona, Barcelona, España EcoVadis A tiempo completo

    About the RoleWe're looking for a highly motivated and autonomous individual to join our Services of Engagement team as a Customer Relationship Development Specialist. This is an exciting opportunity to support our growing network of over 125,000 rated companies in maximizing the value of their EcoVadis subscription.As a key member of our team, you will have...


  • Barcelona, Barcelona, España Jordan martorell s.l. A tiempo completo

    About the RoleAs a Client Relationship Specialist at Jordan Martorell S.L. in Barcelona, you will be responsible for building and maintaining strong relationships with our clients to drive sales growth and customer satisfaction. This is an excellent opportunity for someone who enjoys working with people, has excellent communication skills, and is passionate...


  • Barcelona, Barcelona, España DTC Jobs A tiempo completo

    DTC Jobs is seeking an experienced Client Relationship Specialist to join our team. In this role, you'll be responsible for managing client relationships, collaborating with freelancers, and ensuring seamless communication throughout the process.This is a retainer-based position with a flexible schedule of 20-40 hours per week, requiring proficiency in...

  • IT Security Specialist

    hace 10 horas


    Barcelona, Barcelona, España Hostaway A tiempo completo

    Job OverviewAt Hostaway, we're seeking a skilled Senior IT Security Specialist to join our team. As a fully remote role, you'll collaborate with your team and peers within the Central European Time zone.We're a SaaS startup transforming the vacation rental industry, leveraging innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking....


  • Barcelona, Barcelona, España Desigual Slu A tiempo completo

    Foster Business Growth as an Account Specialist with Desigual Slu. Develop a close relationship with customers to provide tailored business suggestions and recommendations. Ensure accurate customer master data and timely product delivery. Manage orders, collections, and customer communication to drive sales and profitability.Main Responsibilities- Account...


  • Barcelona, Barcelona, España Computershare A tiempo completo

    About the RoleAs a Client Relationship Specialist at Computershare, you will play a key role in building and maintaining strong, long-term relationships with our large revenue-generating client portfolios. Your focus will be on driving a culture of high performance and quality across the team, while ensuring that our clients receive exceptional service and...


  • Barcelona, Barcelona, España PTC A tiempo completo

    We are seeking a seasoned Customer Experience Specialist to drive the growth and success of our Enterprise customers. This exciting opportunity offers the chance to interface with senior leaders, provide guidance to executive, program, and technical teams, while acting as the voice of the customer within PTC.The ideal candidate will have 8+ years of...


  • Barcelona, Barcelona, España Microsoft A tiempo completo

    Empower every person and organization to achieve more with Microsoft's mission-driven culture. Our team is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. By doing so, we create life-changing innovations that impact billions of lives worldwide.Microsoft continues to invest over $1...

  • Cybersecurity Specialist

    hace 4 semanas


    Barcelona, Barcelona, España Microsoft A tiempo completo

    Role OverviewMicrosoft is seeking a passionate and experienced Cybersecurity Specialist to empower our customers through the unique value of the Microsoft cloud. As a Cloud Security Architect, you will be a senior technical sales leader and trusted customer advisor, working with cutting-edge security technologies such as Microsoft M365 Defender, Defender for...

  • Data Security Specialist

    hace 4 semanas


    Barcelona, Barcelona, España Omya A tiempo completo

    Job Title: Data Security SpecialistWe are seeking a highly skilled Data Security Specialist to join our team at Omya Cyber Security. As a key member of our security team, you will be responsible for executing our Data Security Program and ensuring the protection of our company's sensitive information.Main Responsibilities:Implement Insider Risk Management...


  • Barcelona, Barcelona, España Build38 A tiempo completo

    **About Build38**We are a leading cyber security start-up that specializes in securing mobile apps. Our solution enables solution providers to deliver their mobile use cases securely, protecting millions of Android and iOS endpoints with our comprehensive mobile app security solution.As a global company with offices in Munich, Singapore, and Barcelona, we...


  • Barcelona, Barcelona, España Ocado Group A tiempo completo

    About the Role:This is an exciting opportunity to join Ocado Group as a Cloud Security Specialist and be part of our mission to transform the way people shop for groceries. As a Cloud Security Specialist, you will play a critical role in building and maintaining the security of our cloud infrastructure, ensuring the confidentiality, integrity, and...

  • Cyber Security Specialist

    hace 4 semanas


    Barcelona, Barcelona, España Cyber Crime A tiempo completo

    About the Role: We are seeking a highly skilled Cyber Security Specialist to join our team in Barcelona. As a Cyber Security Specialist, you will work within our global Directory Services team providing technical expertise in both on-premises Active Directory and Cloud Services (Entra ID & AWS MSAD). This role is hands-on within an operational team providing...


  • Barcelona, Barcelona, España Nestlé Sa A tiempo completo

    **Job Opportunity:**At Nestlé IT, we are seeking a highly skilled Security Compliance Specialist to join our team. This role will be key in implementing and sustaining Nestlé Security & Compliance frameworks across the Integrated Business Services organization.**Key Responsibilities:**A successful Security Compliance Specialist will partner with internal...


  • Barcelona, Barcelona, España Microsoft A tiempo completo

    Company OverviewMicrosoft is a global leader in the technology industry, committed to empowering every person and organization on the planet to achieve more. We strive to build a culture of inclusion where everyone can thrive at work and beyond.Job SummaryWe are seeking an experienced Cloud Transformation Specialist, Security Expert to join our Digital...


  • Barcelona, Barcelona, España Oracle A tiempo completo

    Company Overview: Oracle is a leader in enterprise software and cloud computing, offering a wide range of products and services to help organizations succeed. Our product security team plays a critical role in ensuring the security of our cloud services, and we are looking for a skilled Application Security Specialist to join our team.Job Description: As an...


  • Barcelona, Barcelona, España Recruitment Direct A tiempo completo

    About the JobWe are looking for a skilled European Business Development Manager to join our team in Barcelona. As an Account Manager, you will be responsible for developing and implementing business strategies to drive sales growth and expand our customer base across Europe.The ideal candidate will have excellent communication and interpersonal skills, and...


  • Barcelona, Barcelona, España Papernest A tiempo completo

    Job DescriptionPapernest is a market leader in Europe, with over 900 employees across three locations. We are driven by a meaningful project and have a culture of excellence, innovation, and real impact.We are seeking an experienced Cloud Security Specialist to play a key role in ensuring our technology infrastructure remains secure. As a member of our...


  • Barcelona, Barcelona, España Brainboxgroup A tiempo completo

    About the Role:We are seeking a highly skilled Customer Relationship Manager to join our team. As a key member of our Account Management team, you will be responsible for building and maintaining strong relationships with our clients, understanding their needs and providing solutions to improve their experience with our product.Key Responsibilities:Develop...


  • Barcelona, Barcelona, España Recooty A tiempo completo

    About the RoleRecooty is seeking an experienced Cyber Security Specialist to lead our team in detecting and responding to information security incidents and vulnerabilities.ResponsibilitiesThe successful candidate will be accountable for managing security incidents, including Major Security Incidents, and coordinating response with other teams. Key...