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Payment Operations Specialist
hace 2 meses
About Us: Flywire is a global payments enablement and software company, founded over a decade ago to solve high-stakes, high-value payments in education using modern technology. Today, we have digitized payments for more than 3,800+ clients across education, healthcare, travel & B2B, covering over 240 countries and territories, and supporting over 140 currencies.
With over 1,200+ global team members representing more than 40 nationalities, and in 12 offices worldwide, we're seeking talented individuals to join our team as we continue to grow. The Opportunity: We're looking for a highly motivated and detail-oriented Payment Operations Associate, Pay-Ins to manage and optimize the payment process in Flywire. This role involves working closely with cross-functional teams to ensure seamless fund movement and reconciliation across global accounts, building strong relationships with partners, and identifying areas for improvement. The ideal candidate will be able to identify incoming payments against customer requests, reconcile accounting entries for our Global accounts, conduct daily follow-up on unsolved processing issues, and support both the Payment Operations, Payouts, and Customer Support Teams.
Your Key Responsibilities Will Include:
- Identify and match incoming payments against customer requests
- Reconciliation of accounting entries for our Global accounts
- Daily follow-up with unsolved processing issues
- Support the Americas desk from Spain if necessary
- Understand the process flow of payment partners and control settlements from our partners
- Payer KYC
What We Offer:
- An estimated salary of $60,000 - $80,000 per year, depending on location and experience
- A dynamic and fast-paced work environment with opportunities for growth and development
- A team-based culture with diverse perspectives and expertise
- A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off
Our Ideal Candidate Has:
- 1-2 years experience in the Banking/Payments industry
- Fluency in English (required); other languages are a plus
- An appetite for continuous learning and completing work independently
- Excellent analytical and problem-solving skills
- Experience working in a professional office environment
- Excellent written and verbal communication skills
- The ability to build processes and identify inefficiencies and potential risks
- Working knowledge of Excel, online tools (Google Apps, Salesforce, etc.)
