Payment Operations Specialist

hace 6 días


Madrid, Madrid, España Wetravel Inc. A tiempo completo

WeTravel is a rapidly growing company that supports travel organizers in publishing their trip offerings, taking bookings, processing payments, and digitizing their operations. As a Payment Operations Specialist - Disputes, you will play a crucial role in managing and resolving disputes to ensure a seamless experience for our users.

Key Responsibilities:
  • Payment Screening: Conduct thorough due diligence on high-value transactions to detect and prevent fraudulent or suspicious activities and maintain the integrity of our payment system.
  • Fraud Detection: Identify and report any fraudulent or suspicious activity related to incoming card and bank payments, taking necessary actions such as blocking fraudulent users and escalating issues to our risk and compliance teams.

The ideal candidate will have excellent analytical and problem-solving skills, with the ability to work in a fast-paced environment and collaborate with internal teams and external partners to achieve collective goals.

WeTravel offers a dynamic and demanding work environment where your contribution makes a real difference. Our global footprint spans 30 countries, requiring flexibility, agility, and dedication to our team. As a Payment Operations Specialist - Disputes, you will be part of a High Performance Culture that rewards top performers and expects a strong work ethic.

About WeTravel

WeTravel is a business-critical role in a rapidly growing company. Our four core values are: Be the solution, Be resourceful, Be honest, and Be respectful. We encourage applicants from diverse backgrounds and underrepresented groups to apply.

Salary and Benefits

This position comes with a competitive salary of $25,000 - $30,000 per year. We offer a range of benefits to support our employees' well-being and career development.



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