Expert Payment Specialist for Financial Operations
hace 19 horas
We are seeking an expert payment specialist to join our financial operations team in Madrid, Spain.
Job DescriptionThe successful candidate will be responsible for providing expertise on ING products and services, working closely with the delivery team to define functional requirements, participate in testing, and support before go-live. They will also control the process of clearing systems, solve incidents in case of errors, and provide information and help to support teams or providers.
Responsibilities- Provide a broad knowledge on ING products, services, channels, and local payment regulations
- Be part of the delivery team to define functional requirements, participate in testing, and support before go-live
- Control the process of clearing systems, solve incidents in case of errors, and provide information and help to support teams or providers
- Identify products or services that best meet customer needs, using personal expertise to propose quantities and product configurations
- Represent the voice of the customer to improve processes
The ideal candidate should have a Bachelor's degree with 5-7 years of experience managing complex projects. Strong English skills are a must, and excellent communication and presentation skills are essential. Adaptability, risk appetite management, and efficient time management are also key attributes for this role.
BenefitsAs an employee of ING, you can expect a range of benefits, including flexible remuneration, health insurance, life insurance, and pension plan. We also offer restaurant cards, company shuttle services, banking benefits, and more. Our goal is to create a culture of diversity, inclusion, and belonging, fostering collaboration and innovation within our organization.
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