Global Payment Operations Specialist

hace 17 horas


Madrid, Madrid, España Xe A tiempo completo

At Xe, we pride ourselves on providing innovative currency services and products that cater to the diverse needs of individuals and businesses worldwide. Our comprehensive range of solutions includes a Currency Converter, Market Analysis, Currency Data API, and secure Money Transfers.

 

About This Role

We are seeking an experienced Payments & Settlements Assistant to join our global team. Reporting to the Team Manager, this role will play a critical part in managing money in and out for customers (consumer & businesses) efficiently, utilizing global payment networks to settle foreign exchange contracts and process payments on behalf of corporate or consumer clients.

 

This role is responsible for ensuring all transactions are settled and paid to agreed timescales, banking cut-off points, and company SLA's. You will work closely with internal stakeholders, including Service Delivery, Compliance, and Global Operations Teams, to resolve queries related to anti-money laundering (AML) and sanctions as well as FX contract queries.

 

The Ideal Candidate

To succeed in this role, you should possess some relevant experience in a financial services or FX organization, handling payment tasks and understanding cash flows. Familiarity with global payment rails and systems, such as SWIFT, NPP, and ACH, would be beneficial but not required.

 

Key Responsibilities

• Organize contract settlement for the current value date

• Manage money in and out of global bank accounts, process receipts, and authorize payments

• Liaise with internal stakeholders to resolve queries and ensure smooth operations

• Work directly with clients to resolve escalated account and payment issues

• Investigate and resolve settlement/account errors and anomalies

 

What We Offer

We provide a competitive market-based salary, 23 days holiday, medical insurance, lunch vouchers, and an Euronet Employee Share Purchase Plan (ESPP). We strive to create an inclusive environment where everyone feels valued and empowered to contribute their best work.

 

Estimated Salary: £35,000 - £50,000 per annum

 

Please note that this job description does not restrict the Company's right to assign or reassign duties and responsibilities as needed.



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