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Career Advancement Opportunity in Customer Service Leadership
hace 2 meses
Leadership Opportunity at Viking Assistance
We are seeking a skilled and experienced professional to lead our customer service team in a dynamic and growing company. As a Team Leader, you will be responsible for coaching and developing employees to deliver exceptional service to our customers. Your role will also involve implementing new procedures, managing personnel, and ensuring high-quality service levels. If you are a motivated and results-driven individual with a passion for customer service, we encourage you to apply.
Your Responsibilities:
• Coach and develop employees to achieve their full potential
• Implement new procedures and projects to improve customer service
• Manage personnel, including time sheets, salary files, and absence routines
• Ensure high-quality service levels and follow up on quality and deviations
• Create and maintain instructions and operations manuals
• Work closely with other departments within Viking Assistance Group
What We Offer:
• Competitive salary
• PC and mobile phone
• Flexible work hours with rotation
• A very good work environment with great colleagues
Apply now to take the first step in your career advancement journey with Viking Assistance.
