Senior Partner Manager, Central

hace 1 mes


Madrid, Madrid, España American Express A tiempo completo

You will lead the way in managing external recruitment and processing partners in CEE, overseeing day-to-day relationship management, including engaging with new and existing partners to transition to Payment Facilitation.

Key responsibilities:

  • Oversight of current external recruitment and processing partners in CEE with responsibility for day-to-day relationship management.
  • Engage with new and existing partners with regard to transitioning to Payment Facilitation.
  • Engage with partner(s) to articulate strategy with regard to target merchant industry verticals and geographies.
  • Work with marketing and partner(s) to engage on defined coverage goals.
  • Liaise with partner(s) to ensure that best practices are shared and employed by them as well as driving key activities across all partners as part of the wider Partner Management team.
  • Ensuring that partner(s) practices are aligned to contract via direct project and process management.
  • Managing updates and revisions to the contracts for regulatory purposes.
  • Delivery of training to partner sales teams on the American Express Value Proposition and how to grow Amex acceptance with prospective Merchants.
  • Oversight of compliance and regulatory requirements.
  • Work with compliance and partner to ensure necessary regulatory standards are being met.
  • Stakeholder Management – in addition to working closely with internal business stakeholders across the American Express matrix organization, the role requires a high degree of alignment within internal departments.
  • Ensuring up to date knowledge of the external acquiring landscape, anticipating changes and deploying appropriate actions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.

Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.



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