Global Payments Operations Manager
hace 4 semanas
At dLocal, we empower global companies to collect payments in 40 emerging markets. As a key player in this process, you will be responsible for ensuring smooth operational workflows and providing visibility into payment performance.
Key Responsibilities:
- Manage and dispatch tasks to Operations Teams across multiple countries.
- Ensure compliance with internal SLAs and drive accountability across teams.
- Analyze reported issues to identify potential cross-country or partner impacts.
- Develop and maintain comprehensive reporting structures to provide operational visibility.
- Implement improvements to issue escalation and reporting processes.
Requirements:
- Experience working with global teams and managing time-sensitive tasks.
- Ability to coordinate and prioritize multiple tasks, keeping teams on track with deadlines and SLAs.
- Excellent analytical skills with the ability to spot trends and patterns.
About dLocal:
dLocal enables global brands to collect payments in 40 countries, making it possible for merchants to expand into emerging markets. As a member of our team, you will be part of a dynamic culture with travel, health, and learning benefits. Join us in shaping the future of global payments.
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