Customer Service Ambassador for New Balance Italy

hace 7 días


Barcelona, Barcelona, España CPM International A tiempo completo

At CPM International, we pride ourselves on our global presence in over 30 countries, offering multilingual support tailored to the needs of diverse markets.

We focus on delivering exceptional customer service, sales, and technical support solutions worldwide. Our commitment to diversity and inclusion fosters a vibrant culture where everyone can thrive.

New Balance - a brand that believes we are born to move - is committed to innovation and style. As an international team member, you'll play a crucial role in sharing their values with customers worldwide.

We're looking for extraordinary individuals who can deliver first-class service to our customers while embracing our company values: We Care, We're Curious, and We Achieve Together.

The successful candidate will work collaboratively with consumers to resolve queries in a professional manner, develop a sound understanding of New Balance products and services, and become an expert ambassador for the brand.

Requirements include:

  • A fluent level of Italian with exceptional grammar and spelling skills
  • High-level English (written and spoken)
  • A genuine passion for delivering outstanding customer service
  • Ability to deal with sensitive calls with empathy
  • Strong administrative skills with attention to detail
  • A proactive approach to problem-solving

Benefits include a competitive salary of €11,282 gross per year, top performance incentives, 24 calendar days of paid leave, and access to LinkedIn training courses.

Other benefits include employee assistance programs, best-in-class people engagement activities, and a wide range of exclusive perks and rewards as a valued member of our organisation.



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