Technical Support Specialist

hace 2 semanas


Madrid, Madrid, España Tillster A tiempo completo

About the Opportunity

">
  • ">
  • As a Technical Support Specialist, you will provide technical assistance to customers across various platforms, including self-service kiosks, mobile applications, and online products.">
  • You will be responsible for troubleshooting internal and external customer issues, diagnosing root causes, and providing timely resolutions.">
  • A strong understanding of Microsoft Windows Platform, Microsoft Office, and Network communication is required.">
  • You will also work collaboratively with cross-functional teams, including Product, Software Engineering, Quality Assurance, and Project Management.">
  • A highly self-disciplined and motivated individual with excellent analytical skills is needed to excel in this role.">
  • The ideal candidate will have 2-3+ years of experience in technical support, with proficiency in English and Spanish.">
  • A BA/AA degree in computer science or a related field is strongly preferred, along with A+/Network+ Certifications.">
  • This position requires excellent communication and documentation skills, with the ability to effectively manage multiple tasks in a fast-paced environment.">
  • Experience with ticketing platforms such as Salesforce and JIRA is also desired.">

Compensation and Benefits

">
  • ">
  • We offer a competitive salary range of €35,000 - €50,000 per annum, depending on experience.">
  • A comprehensive health insurance package is provided, including private health insurance for employees and their dependents.">
  • Employees are entitled to local/municipal holidays in accordance with applicable Spain Labour laws.">
  • Vacation time is based on Spain Labor Laws.">
  • Ongoing learning and development opportunities are available through Udemy Learning courses and other training programs.">
  • Tillster is an equal opportunity employer and welcomes diverse candidates from all backgrounds.">
  • No visa sponsorship is available for this position.">

Requirements

">
  • ">
  • Strong technical, technological, and analytical skills are required.">
  • Proficiency in English and Spanish is essential.">
  • Experience with POS interface, configuration management, and support is a plus.">
  • A/B testing certifications are a plus.">
  • BA/AA degree in computer science or a related field is strongly preferred.">
  • A+/Network+ Certifications are a plus.">

Working at Tillster

">

Tillster is a global leader in empowering restaurants and consumers worldwide. We strive to create an inclusive working environment that respects and values our employees.

">

We believe in embracing diversity and promoting equal opportunities for all candidates.



  • Madrid, Madrid, España Tillster A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Tillster.As a Technical Support Specialist, you will provide technical support for our Self-Service kiosk, mobile application, and online products for US and International customers.Key Responsibilities: Troubleshoot technical issues for internal and external...


  • Madrid, Madrid, España Play'n GO A tiempo completo

    Job Title:Technical Support SpecialistAbout the Role:We are seeking an experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing timely and effective solutions to customers experiencing software and hardware problems.Responsibilities:Diagnose and troubleshoot software and hardware...


  • Madrid, Madrid, España Tillster A tiempo completo

    About the OpportunityWe are seeking an experienced technical support specialist to join our team in Madrid. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers.


  • Madrid, Madrid, España Arrow Electronics A tiempo completo

    About the RoleArrow Electronics is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in delivering exceptional customer experience by providing timely and effective technical support to our global customers.Key ResponsibilitiesProvide 1st and 2nd line technical support via email...


  • Madrid, Madrid, España Bluebird Care A tiempo completo

    About UsBluebird Care is a leading provider of home care services in the UK and Ireland, with a network of 220 franchise partners. We are committed to delivering high-quality care to our customers and providing excellent support to our colleagues.The RoleWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support...


  • Madrid, Madrid, España TKH Airport Solutions BV A tiempo completo

    About the RoleWe are seeking an Aviation Technical Support Specialist to join our team at TKH Airport Solutions BV. As a key member of our service team, you will be responsible for providing top-notch technical support to our customers worldwide.


  • Madrid, Madrid, España Menlo Ventures A tiempo completo

    About UsWe're a well-funded startup with deep knowledge of Postgres internals and decades of experience building databases. Our mission is to create a cloud-native database service for every developer.We're seeking a skilled Technical Support Specialist to join our team. In this role, you'll provide first-line support and troubleshoot technical problems for...


  • Madrid, Madrid, España Ebury A tiempo completo

    Ebury is a pioneering FinTech firm that offers a range of innovative products, including FX risk management, trade finance, currency accounts, international payments, and API integration.Role OverviewWe are seeking a skilled Technical Support Specialist to join our support engineering team. In this role, you will collaborate with a group of specialists,...


  • Madrid, Madrid, España Oracle A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Oracle. As a key member of our Support organization, you will play a critical role in delivering exceptional support services to our customers worldwide.


  • Madrid, Madrid, España TASQ Staffing Solutions A tiempo completo

    Job Title: Technical Support SpecialistAbout the RoleTASQ Staffing Solutions is seeking a skilled RDS Analyst to join our team. In this role, you will provide exceptional technical support and troubleshooting services to our clients.Key Responsibilities- Provide level 1 and 1.5 technical support for remote desktop services- Troubleshoot issues with O365,...


  • Madrid, Madrid, España Ntt Data A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Noida, Uttar Pradesh, India. As a Technical Support Specialist, you will be responsible for providing expert-level technical support for Mac devices, troubleshooting issues, and resolving customer complaints in a timely and professional manner.


  • Madrid, Madrid, España Tillster A tiempo completo

    About the OpportunityTillster is a leading provider of innovative solutions for restaurants and consumers globally. We are seeking a highly skilled Technical Support Specialist to join our team in Madrid, Spain.Job DescriptionThe successful candidate will provide technical support for Self Service kiosk, mobile application, and online products for US and...


  • Madrid, Madrid, España Ibm Careers A tiempo completo

    Job DescriptionThe Technical Support Specialist at IBM Careers plays a pivotal role in delivering exceptional software support to our engineers, customers, and partners. This position requires the ability to independently handle moderately complex technical problems within their area of product expertise.Key Responsibilities:Provide professional, courteous,...


  • Madrid, Madrid, España Arrow Electronics A tiempo completo

    About UsArrow ECS is a leading global provider of IT solutions, headquartered in Centennial, Colorado. Our company specializes in distribution and value-added services relating to electronic components and computer products.Your RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Customer Support...


  • Madrid, Madrid, España Palo Alto Networks A tiempo completo

    Role OverviewAs a Cybersecurity Technical Support Specialist at Palo Alto Networks, you will play a critical role in addressing complex post-sales concerns for our valued customers. Your expertise will be sought after in evaluating situations or data, requiring in-depth analysis of multiple factors. You will work collaboratively with multi-functional teams...


  • Madrid, Madrid, España Recruit4work Sl A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team in Greece. As a key member of our customer service team, you will be responsible for providing exceptional support to customers via phone, chat, and email.About the RoleThis challenging role requires strong technical skills, excellent communication abilities, and a...


  • Madrid, Madrid, España Danaher A tiempo completo

    About the RoleWe are seeking a skilled Technical Customer Support Specialist to join our team in Madrid. This role is part of the Technical Support Team and will be responsible for providing excellent support to our customers and Field Service Engineers while installing and maintaining diagnostic instrumentation and systems in hospitals and stand-alone...


  • Madrid, Madrid, España Ntt Data A tiempo completo

    Role OverviewAs a Technical Support Specialist at NTT DATA, you will play a vital role in supporting the smooth operation of our service desk function. Your key responsibilities will include coordinating service requests, assisting the client service desk team, and maintaining documentation and records to ensure efficient incident resolution and service...


  • Madrid, Madrid, España Wlg A tiempo completo

    Discover a career-defining opportunity with Wlg as a Dairy Farm Technical Support Specialist.Location: Brno, Czech Republic (Hybrid)Estimated Salary: 55,000 EUR - 70,000 EUR per annumJob Overview:We are seeking an experienced technical support specialist to join our team. The successful candidate will provide exceptional technical assistance to dealers and...


  • Madrid, Madrid, España Abbott Laboratories A tiempo completo

    About AbbottAbbott Laboratories is a global leader in the healthcare industry, dedicated to helping people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.We have a talented...