Exoticca Travel Agent
hace 1 día
**About Us**
Exoticca Travel Co is a dynamic and multicultural team in rapid international growth, seeking new partners to help create the best and most forward-thinking travel company of our generation. Our mission is to offer clients the possibility to visit the most beautiful and stimulating places on our planet, though unbeatable holiday packages at incredible prices.
**Job Overview**
We are looking for highly motivated Sales Agents to join our Exoticca team. As a key member of our Sales department, you will be responsible for providing exceptional service to all our members and customers. Your role consists in becoming one of our top travel agents, handling customer requests, identifying their needs, making recommendations, and reviewing the benefits of an Exoticca experience.
**Key Responsibilities**
- Handle customer inquiries and provide solutions to meet their needs.
- Identify consumer budget, timeline, and decision-making processes with a high-end delivery.
- Deal with customer complaints, reviews, or refunds in a professional manner.
- Demonstrate strong knowledge of our products and packages.
- Maintain operation integrity by following policies and procedures.
**Requirements**
- Previous sales experience and a proven track record of success.
- Ability to interact, communicate, and negotiate effectively.
- A can-do spirit: coachable, highly motivated, and driven to succeed.
- High flexibility and schedule adaptation: able to work polyvalent schedules, including evenings, weekends, and holidays.
- Fluency in French; we have a special interest in multilingual talents, mainly in the markets we operate: English, France, Spain, Mexico, UK, US, CA, etc...
**Preferred Qualifications**
- Previous contact center experience in the Travel industry (2 years).
- Degree in Hospitality, Travel, Tourism, or any relevant field.
- Knowledge of Salesforce, Amadeus, or other CRM's.
- Sound knowledge of travel trends.
**What We Offer**
- Competitive compensation package ($45,000 per year).
- Highly ambitious commissioning plan.
- Flexible compensation management for diet, transportation, private health insurance with Cobee.
- Hybrid work model: work 3 days from home and 2 days at the office per week.
Salary: $45,000 per year
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