Video Technology Specialist
hace 6 días
NPAW Spain, a leading video intelligence company, is seeking an experienced Video Technology Specialist to join our Customer Service Delivery team. This role will be based in Madrid or Barcelona and involve delivering customized software solutions, managing projects, and providing advanced technical support. Your work will contribute to ensuring the seamless delivery of high-quality video technology solutions tailored to our clients' needs.
About Us:
NPAW has over a decade of experience developing ground-breaking analytics solutions to optimize performance and user engagement. Our suite of analytics apps provides advanced visibility into platform performance, audience behavior, advertising, and content efficiency. We serve more than 170 video services and process over 200 billion plays and 6 trillion events per year worldwide. With offices in Europe and teams around the globe, NPAW is a pioneer in its space.
Responsibilities:
- Lead software projects to ensure they meet client needs and deliver expected results.
- Implement video technology systems with a focus on effective video streaming and network configurations.
- Conduct thorough quality checks and support clients through testing phases, addressing any issues that arise.
- Create user manuals and train internal teams on new video solutions and their features.
- Provide top-tier support for video technologies, resolving technical issues quickly and efficiently.
- Gather feedback from clients to improve software functionality and enhance customer satisfaction.
- Manage the creation and delivery of innovative Proof of Concepts (POCs) for new products.
Requirements:
- Bachelor's degree in Computer Science or a related field.
- Background in project management and customer service.
- Proven track record in delivering software solutions focused on video tech.
- Expertise in video streaming technologies like HLS, SSRT, and DASH.
- Familiarity with video codecs and network setups (H.264, MPEG-TS, etc.).
- Proficient in scripting with JavaScript, Python, and Node.js.
- Solid understanding of networking and Linux system management.
- Proficient in English (Spanish is a plus) with excellent communication skills.
- Strong teamwork and collaboration abilities.
- Self-driven with a proactive approach to project ownership.
Benefits:
- Permanent contract
- Private health insurance with Adeslas
- Flexible compensation plan for meals, transport, and childcare
- Hybrid work options with potential for fully remote work
- Flexible schedule
- 23 vacation days per year
- Afternoon off on your birthday
- Career advancement opportunities
- Access to continuous training
- Language lessons available
- Referral bonuses
- Diverse international team
- Fun work environment with events, BBQs, and more
- Offices in Madrid or Barcelona, with remote work options available
- Free drinks, fruit, and snacks
- Exciting technological challenges
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