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Customer Experience Specialist
hace 1 mes
About the Role
Helloprint is seeking a highly motivated and customer-focused individual to join our Customer Experience team in Valencia. As a Customer Experience Specialist, you will be the first point of contact for our customers, providing exceptional service and support via phone, email, and chat.
Key Responsibilities
- Provide proactive support to customers, helping them find the right products and services.
- Offer service with a smile, embodying our core value of 'Think like a customer.'
- Work collaboratively with the team to ensure seamless customer experiences.
Requirements
- Fluency in Dutch, both verbally and written.
- Currently pursuing a bachelor's or master's degree, with a university agreement.
- Available for a minimum period of 20 weeks.
- Experience in Customer Service is a plus.
- Solution-oriented mindset and excellent problem-solving skills.
- Dynamic and flexible personality.
- Willingness to relocate or already based in Valencia.
About Helloprint
Helloprint is a Great Place To Work-Certified company, offering a unique culture and challenges at a fast-growing e-commerce company. Our team is dynamic, entrepreneurial, and international, with 34 nationalities and an average age of 30. We provide opportunities for growth and development, as well as support with Spanish administration processes and relocation.
What We Offer
- A dynamic and entrepreneurial environment.
- Opportunities for growth and development.
- Support with Spanish administration processes and relocation.
- Attractive discounts on Urban Sports Club.
- Free Spanish classes and Bueno Bootcamp.
- Breakfast, lunch, and healthy snacks are on us.
Join Our Team
If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply. Please submit your application, and we will contact you to discuss the next steps in our hiring process.
