Customer Experience Specialist
hace 1 mes
Helloprint is seeking a highly motivated and customer-focused individual to join our Customer Experience team in Valencia. As a Customer Experience Specialist, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.
Key Responsibilities- Provide proactive and personalized support to customers via phone, email, and chat
- Help customers find the right products and services by offering expert advice and guidance
- Practice our core value of 'Think like a customer' to deliver exceptional service
- Fluency in English (both verbal and written)
- Currently enrolled in a bachelor's or master's degree program and able to provide a university agreement
- Available for a minimum period of 20 weeks
- Experience in customer service is a plus
- Solution-oriented mindset and strong problem-solving skills
- Dynamic and flexible personality
- Willingness to relocate or already based in Valencia
Helloprint is a Great Place To Work-Certified company that offers a unique culture and challenges at a fast-growing e-commerce company. We are a dynamic, entrepreneurial, and international environment with 34 nationalities and an average age of 30. We offer opportunities to grow and design yourself in a fast-paced learning curve, as well as support with Spanish administration processes and relocation.
We are driven by our culture, motivated by impact, and focused on creating something beautiful together. We love diversity, we love change, and we love to give back where we can. If you are up for it, join us in making a difference and discover our culture through our 6 Core Values.
Apply today and let's discuss the next steps in our hiring process. We aim to ensure that you and Helloprint culture are a good match.
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