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Global Customer Service Representative
hace 2 meses
Customer Service & Technical Support Opportunities in Europe
We are seeking a Fluent Lithuanian Speaker to join our team in Athens, Greece.
About the Role:
- Your Responsibilities: Identify customers' needs and deliver appropriate solutions, including sales.
- Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner.
- Assist customers to place an order and related issues.
- Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues.
- Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.
The Ideal Candidate Will:
- Be a Fluent Lithuanian Speaker.
- Have Excellent Communication Skills.
- possess Sales Experience with consumer products and services.
- Have Technical Research Skills to troubleshoot customer problems.
- possess Advanced Internet Research Skills.
- Exhibit an Empathetic Soul with the communication skills that match.
- Display a Positive and Adventurous Attitude.
- Be a Sponge that is willing to soak up all the knowledge and experience we offer.
We Offer:
- A Competitive Monthly Salary of €3,500 + 2 extra salaries per year.
- Health Care Benefits and numerous other discounts.
- Full Training by Certified Instructors.
- Professional Growth & Development Opportunities.
- Special Events as well as community & social responsibility initiatives.
- Free Online Greek Language Courses.
- State of the Art Premises, providing a great working environment with relaxing break areas.
This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
Required: EU citizenship or permission to work in Greece.
