Scientific Solutions Specialist
hace 2 semanas
Company Overview
Thermo Fisher Scientific is a global leader in serving science, with annual revenue exceeding $40 billion. As the world's leading life sciences solutions provider, we offer a diverse range of products and services that accelerate research, improve patient diagnostics and therapies, and increase laboratory productivity.
About Us
We have 80,000 extraordinary minds who are passionate about making the world a healthier, cleaner, and safer place. Our collaborative international team is dedicated to enabling our customers to achieve their goals through innovative solutions.
Job Description
As a Technical Application Scientist at Thermo Fisher Scientific, you will embark on a journey that ignites your passion for science. In this role, you will engage with researchers, address captivating inquiries, and collaborate with various departments to devise innovative solutions to complex challenges.
Key Responsibilities
- Provide technical support for laboratory plastics by addressing customer inquiries via telephone or email
- Collaborate with internal experts to effectively resolve technical issues and challenges
- Accurately document relevant information from customer interactions in our Customer Relationship Management system
- Make recommendations for improvements to our knowledge databases, websites, and other company-managed technical resources
- Deliver technical updates to colleagues and actively participate in department meetings
Required Skills and Qualifications
We seek a highly motivated individual with a Master's degree in a life sciences or similar field or a Bachelor's degree with 3+ years of laboratory experience and a strong scientific/research background. Fluency in English and German is required, and prior experience in customer service or a customer-facing role is a strong plus.
Benefits
As a member of our collaborative international team, you will enjoy a supportive and inclusive work environment where you can thrive and build a successful career. We provide opportunities for continuous learning, professional growth, and recognition for outstanding performance.
Estimated Salary: $90,000 - $110,000 per year, depending on location and experience.
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