Norwegian Customer Support Specialist

hace 4 días


Madrid, Madrid, España Work International A tiempo completo
Customer Support Agent Job Description

Are you a customer-centric individual with excellent communication skills? Do you have a passion for helping others and resolving issues in a friendly and professional manner?

We are seeking a highly motivated and detail-oriented Customer Support Agent to join our team in Athens, Greece. As a Customer Support Agent, you will be responsible for handling customer inquiries and issues via email, chat, and phone.

Key Responsibilities:

  • Provide exceptional customer service and support via multiple communication channels
  • Resolve customer issues in a timely and effective manner
  • Collaborate with colleagues to achieve team goals and objectives
  • Stay up-to-date with product knowledge and company information
  • Meet or exceed performance metrics and targets

Requirements:

  • Fluency in Norwegian (C2 level) and good knowledge of English (B1-B2 level)
  • Computer skills and basic knowledge of software applications
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • EU citizenship or work permit for Greece

What We Offer:

  • Competitive fixed monthly salary and bonus
  • Complete relocation package, including flight ticket, accommodation, and assistance finding an apartment
  • Free Greek language lessons and private health coverage
  • Professional growth and development opportunities
  • Special HR team organizing events, sports tournaments, and trips

About Us:

Our company, Work International, is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. We operate in 88 countries, serving 170 markets, and have 420,000 employees worldwide.

We are committed to providing our employees with a unique and rewarding experience, with opportunities for career growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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