Customer Service Representative

hace 1 semana


Granada, Granada, España buscojobs España A tiempo completo

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Buscojobs España. As a key member of our IT support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Provide timely and effective technical support to customers via phone, email, and chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Document and report on customer interactions and solutions
  • Stay up-to-date with industry trends and technologies to provide expert advice to customers

Requirements:

  • Fluent in Danish
  • Working proficiency in English
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic understanding of networking concepts and ITIL framework knowledge

What We Offer:

  • Excellent benefits package
  • Multilingual and inclusive work environment
  • Extensive training and development opportunities
  • Opportunity to work with a dynamic and growing company

Location: Remote - must be based in Greece



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