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Customer Service Representative
hace 2 meses
About the Role
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at buscojobs España. As a German-speaking customer service expert, you will be responsible for providing exceptional support to our clients, ensuring a seamless and positive experience.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and support to customers
- Collaborate with internal teams to resolve customer concerns
- Meet or exceed customer satisfaction targets
Requirements
- Fluent in German (written and spoken)
- Working proficiency in English
- Excellent communication and interpersonal skills
- Customer service or call centre experience desired
- Sales experience and ability to resolve customer concerns
- Soft skills: active listening, engagement, confidence, adaptability, and empathy
What We Offer
- Excellent benefits package
- Multilingual and excellent work environment
- Extensive training and development opportunities
- Adaptation to our company culture and values
