Customer Service Representative

hace 1 semana

Granada, Granada, España Work International A tiempo completo

Job Title: French Customer Service Representative

About Us: Work International is a leading provider of customer acquisition management, customer care, technical support, debt collection, and social media services to global clients. We operate in 88 countries, serving 170 markets and have 420,000 employees worldwide.

Job Description:

We are seeking a highly skilled and motivated French Customer Service Representative to join our team in Athens, Greece. As a key member of our Customer Care team, you will be responsible for handling customer inquiries and issues in a friendly, effective, and professional manner.

Key Responsibilities:

  • Provide exceptional customer service via email, chat, and phone
  • Be creative, friendly, and solution-oriented with customers and colleagues
  • Understand the need to meet expectations, rise above them, and go that extra mile for customers
  • Show a flexible approach to working in a changing and fast-growing environment
  • Work with some of the world's most respected brands

Requirements:

  • Fluency (C2 level) in the French language
  • Good knowledge of English (B1-B2 level) required
  • Computer skills (basic skills mandatory, advanced skills like coding preferential)
  • Good analytic skills and logical thinking
  • Excellent communication skills: verbal, written, listening skills
  • Proactive and quick learner, able to adapt to continuously evolving needs
  • Ability to multitask and work under pressure
  • EU citizenship or work permit for Greece

What We Offer:

  • Complete relocation package that includes: flight ticket to Greece, 2-week hotel accommodation, pick-up at the airport, assistance finding an own apartment + real estate fee covered by the client
  • Fixed monthly salary + bonus
  • Contract focused on a long-term relationship
  • Free Greek language lessons
  • Private Health Coverage
  • Professional growth & development opportunities
  • Special HR team organizing events, sports tournaments, parties & trips
  • Free support from the Employee Relations department during the hiring process

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