Customer Support Professional for Banking Services

hace 2 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo
About the Role

We are seeking a highly skilled Customer Support Professional to join our team in Barcelona. As a key member of our customer experience department, you will be responsible for providing top-notch support to clients of a leading financial services provider.

Responsibilities
  • Handle client inquiries and technical complaints related to online banking and mobile applications.
  • Provide end-to-end solutions for technical questions and assist clients with account-related issues.
  • Maintain confidentiality and adhere to security procedures when handling sensitive client data.
  • Utilize call and email channels to deliver exceptional customer service.
What We Offer

We provide a dynamic work environment with opportunities for growth and development. Our benefits include:

  • A competitive salary range: €22,000 - €28,000 per year, depending on experience.
  • A full-time contract with rotative shifts, Monday to Friday from 9:00 AM to 6:00 PM, and weekends from 9:00 AM to 5:00 PM.
  • Free Spanish lessons to help you improve your language skills.
  • Meal allowances and constant training opportunities.
  • An international environment with a diverse team and a focus on employee well-being.
Requirements

To succeed in this role, you should have:

  • A native level of Dutch and a good level of English.
  • Interest in the banking sector and excellent communication skills.
  • The ability to work proactively at a fast pace and handle sensitive data confidently.


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