SAP Service Delivery Manager

hace 3 semanas


Madrid, Madrid, España Sofigate A tiempo completo

About the Role: We are seeking a skilled SAP Service Delivery Manager to oversee business technology services and develop Service Management capabilities. As a Service Manager, you will play a pivotal role in managing SAP Service Delivery, encompassing both consulting and support roles.

Key Responsibilities:

  • Manage complex integrated SAP landscapes and ensure efficient service delivery.
  • Develop and implement Service Management strategies to meet business objectives.
  • Collaborate with customers to develop and implement Service Integration and Management (SIAM) capabilities.
  • Provide expert guidance on IT Service Management (ITSM) platforms, Agile/DevOps, and project management.
  • Ensure effective interaction and communication with stakeholders, both in Finnish and English.

Requirements:

  • ITIL expertise and experience in Service Management and related practices.
  • Knowledge of SAP Service Delivery, ITSM platforms, and Agile/DevOps.
  • Strong project management and data analytics skills.
  • Effective communication and interaction skills.

What We Offer:

  • A dynamic team of experts in business technology management.
  • Opportunities for growth and development in a leading company.
  • A chance to work with world-class technologies and best-in-class business practices.

About Sofigate: We are a business technology company in the Nordics, dedicated to helping our clients achieve their goals through innovative solutions and expert guidance. We value teamwork, open communication, and continuous learning.



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