AOR HR Specialist

hace 4 semanas


Granada, Granada, España Alight A tiempo completo

Main Responsibilities

Als AOR HR Specialist bij Alight bent u verantwoordelijk voor het ondersteunen van managers bij het opzetten van klantrelaties, waarbij alle informatie accuraat en op tijd wordt verstrekt. U bent verantwoordelijk voor het bieden van ondersteuning en advies bij implementaties en go-lives, evenals voor het bieden van dagelijkse functionele ondersteuning aan de teams om de succesvolle afhandeling van salarisbetalingen en het beheer van de gehele salarisproces te garanderen.

Key Responsibilities

  • Ondersteun managers bij het opzetten van klantrelaties, waarbij alle informatie accuraat en op tijd wordt verstrekt.
  • Bied ondersteuning en advies bij implementaties en go-lives.
  • Bied dagelijkse functionele ondersteuning aan de teams om de succesvolle afhandeling van salarisbetalingen en het beheer van de gehele salarisproces te garanderen.
  • Zorg ervoor dat de klantensolution workbook wordt onderhouden.
  • Zorg ervoor dat de Defined Work Instructions (DWIs) en andere procesdocumentatie worden bijgewerkt, onderhouden en toegepast.
  • Zorg ervoor dat de systeemonderhoud wordt getest en goedgekeurd.
  • Ondersteun de review van de Statement of Works voordat deze wordt gedeeld met de klant, om ervoor te zorgen dat deze passend is.
  • Zorg ervoor dat de HR-administratieve processen worden geoptimaliseerd om efficiëntie en automatisering te stimuleren.
  • Bied ondersteuning bij het oplossen van technische problemen die zijn opgeslagen door de teamleden en zorg ervoor dat alle systeemproblemen/defecten correct worden gerapporteerd en tickets worden aangemaakt met de nodige details en bewijzen.
  • Bied ondersteuning bij het oplossen van functionele problemen die zijn opgeslagen door de teamleden en zorg ervoor dat alle processen correct worden gerapporteerd en aangemaakt met de nodige details en bewijzen.
  • Werk samen met de operationele management, transformatie en producten om automatisering, innovatie en continue verbetering te implementeren.
  • Zorg ervoor dat de legislatieve roadmap wordt beheerd en dat de teamleden worden opgeleid over komende wijzigingen en dat de processen worden bijgewerkt waar nodig.
  • Ondersteun de afhandeling van het jaar einde.
  • Zorg ervoor dat gevoelige en vertrouwelijke informatie wordt erkend en op de juiste manier wordt behandeld.
  • Identificeer proactief upsell-mogelijkheden.
  • Ondersteun de management bij het oplossen van klant-escalaties, evenals lessen geleerd.
  • Ondersteun de ontwikkeling van teamleden door training en coaching te bieden om hen in staat te stellen hun rol te vervullen.
  • Zorg ervoor dat de Alight Security Standards worden nageleefd en toegepast.
  • Zorg ervoor dat de tijdregistratie op tijd en accuraat wordt afgerond.
  • Contributeer aan teamvergaderingen en meld eventuele problemen direct aan uw operationeel manager.
  • Zorg ervoor dat u op de hoogte bent van alle Alight-communicaties en -aanbevelingen.
  • Bouw goede relaties op met alle lijnen van zaken waar nodig.
  • Deelnemen aan projecten en activiteiten wanneer nodig en toegewezen.
  • Key Criteria
    • Adhering to all Security and Compliance procedures.
    • 100% Attainment of customer SLA agreements.
    • Adhering to quality standards.
    • Adoption of innovation initiatives.
    • Reduction of client escalations through knowledge transfer to both the client and payroll team.
    • Demonstrate professionalism and act responsibly.

Alight Core Competencies

  • Be Accountable
  • Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills. Be a key team player by collaborating and sharing knowledge to accomplish personal and team results.
  • Solve Problems - Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement.
  • Take Ownership - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities.
  • Be Client Centric - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and Alight priorities.
  • Be Effective - Demonstrate knowledge of the Alight Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way.

III. REQUIRED EXPERIENCE

Professional/Job Experience

  • Strong knowledge of the various inputs and outputs such as third party interfaces, timekeeping, tax filing/compliance, benefits and other key areas that integrate with payroll.
  • Ability to identify and mitigate risks.
  • Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint. Flexibility to support a global and fast-paced environment.
  • Attention to detail.
  • Excellent written and verbal skills.
  • Self-motivated and a willingness to learn.
  • Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures.
  • Academic Degree Education and Training Essential.
  • BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience.
  • 3-4 years relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment.
  • Expert knowledge on payroll processes, practices and associated legislation.

Desirable:

  • HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred.
  • Payroll certifications.

Specific:

The AOR Benefit Services (changing to Special Services instead of Benefit Services) applies for Benefits at the UWV for different clients.

It's for WAZO (Wet Arbeid en Zorg) for 3 different types of Benefit. AOR applies for benefits at the UWV, checks the UWV decision on correct data and daily wages, calculating the end of the WAZO leave and reports to the client. Check whether the correct amounts have been received from the UWV, if not, contact the UWV.

Safety net/Sickness Benefit Act. Apply for benefits from the UWV if possible, report changes in absenteeism status, check UWV decisions and check amounts received. If not correct, contact the UWV.

WIA/WAO: report 42-weeks to the UWV because of Wet Verbetering Poortwachter. Send letters to employees for example announcement of the adjustment of the supplementary level, application for WIA Benefit etc. Calculate monthly deductions for incapacity for work and process it in the salary. Check UWV decisions and contact UWV and client by inaccuracy and process it.

EigenRisicoDragerschap (ERD) ZW en WGA: process the invoice of the UWV, forward it to the client and insurance company. Report employees to the insurance company when they are > 42 weeks ill. Send the necessary decisions to the insurance company.

And other related work for sick people of the client or to get a Benefit in the future because of Dutch regulations.

Functie eisen AOR HR Specialist (Consultant):

-kennis en ervaring met de Nederlandse sociale verzekeringswetten met name de WIA, WAO, WAZO en Ziektewet

kennis van de wet verbetering Poortwachter

kennis van EigenRisicoDragerschap voor de ZW en WGA

ervaring en kennis binnen het speelveld van UWV, verzekeraars, pensioenfondsen etc.

applicatie kennis van verzuimsystemen

affiniteit en/of kennis van salarisadminstratie is een pre

Functiegerichte competenties

uitstekende schriftelijk vaardigheden

uitstekende mondelinge vaardigheden

adviesvaardig op dossierniveau

integer

flexibel

analytisch

Functie eisen:

Hbo+ werk- en denkniveau

Minimaal 5 jaar ervaring in een soortgelijke functie

Actuele kennis van de relevante sociale verzekeringswetten

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


  • AOR HR Specialist

    hace 4 semanas


    Granada, Granada, España Alight A tiempo completo

    Main ResponsibilitiesAs an AOR HR Specialist at Alight, you will be responsible for delivering key responsibilities that ensure the successful delivery of payrolls and own the end-to-end payroll process with necessary sign-offs. Your tasks will include supporting managers with client engagement, providing daily functional support to teams, and maintaining...

  • AOR HR Specialist

    hace 4 semanas


    Granada, Granada, España Alight A tiempo completo

    Main ResponsibilitiesAs an AOR HR Specialist, you will provide support to managers with client engagement, ensuring all information is accurate and provided on time. You will also provide daily functional support to teams, owning the end-to-end payroll process with necessary sign-offs.Key Responsibilities:Support managers with client engagement and ensure...

  • Aor Hr Specialist

    hace 4 semanas


    Granada, Granada, España Alight Solutions A tiempo completo

    Main ResponsibilitiesSupport Managers with client engagement ensuring all information is accurate and provided on time. Provide support and guidance for all implementations and go lives. Provide daily functional support to the teams, to support the successful delivery of payrolls and own the end to end payroll process with necessary sign offs.Responsible for...

  • Aor Hr Specialist

    hace 4 semanas


    Granada, Granada, España Alight Solutions A tiempo completo

    Our StoryAt Strada, we're a technology-enabled, people-powered company dedicated to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.With a team of over 8,000 experts and more than 30 years of expertise, we blend leading-edge technology with human ingenuity to help businesses across the...

  • Aor Hr Specialist

    hace 4 semanas


    Granada, Granada, España Alight Solutions A tiempo completo

    Our company, Strada, is a technology-enabled, people-powered organization dedicated to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.With a team of over 8,000 experts and more than 30 years of expertise, Strada combines leading-edge technology with human ingenuity to help businesses...


  • Granada, Granada, España Médecins Sans Frontières A tiempo completo

    **Job Title:** Head of HR Conflict Resolution Specialist**Job Summary:**Médecins Sans Frontières is seeking a highly skilled and experienced Head of HR Conflict Resolution Specialist to join our team. As a key member of our HR department, you will be responsible for designing and implementing an HR conflict management framework for our global...

  • HR Systems Specialist

    hace 6 días


    Granada, Granada, España Alight A tiempo completo

    Job DescriptionWe are seeking an experienced HR Systems Specialist to join our team at Alight. This is a unique opportunity to work with cutting-edge HR technology and contribute to the development of innovative solutions for our clients.About the RoleThis role requires someone with strong technical skills, particularly in HR pre-, post-, and payroll...


  • Granada, Granada, España Alight A tiempo completo

    Your application for a role at Alight Inc. is currently under review. As part of our ongoing efforts to optimize our services, we are seeking a highly skilled professional to join our team as an HR Service Delivery Specialist. This position will be aligned with the Divested Group company, and you will be working closely with our team to ensure seamless...


  • Granada, Granada, España Alight A tiempo completo

    We are seeking a highly skilled and detail-oriented Dutch HR Support Specialist to join our team at Alight. The successful candidate will be responsible for providing exceptional support and execution of data management/customer services activities, ensuring accurate and timely output.Job Overview:The role is focused on supporting the execution of HR...

  • HR Systems Specialist

    hace 6 días


    Granada, Granada, España Alight A tiempo completo

    Job OverviewWe are seeking an HR Systems Specialist to join our Application Management Services (AMS) team. This role will provide application support consultancy, manage tickets, generate bug-free code, and operate system tests.Main ResponsibilitiesDesign and deliver high-quality solutions through system configuration that meets overall business...


  • Granada, Granada, España Médecins Sans Frontierès A tiempo completo

    Job Title: Conflict Management SpecialistJob Summary:Médecins Sans Frontières is seeking a Conflict Management Specialist to join our team. As a key member of our HR department, you will be responsible for designing and implementing an HR Conflict Management Framework for our global workforce.Main Responsibilities:Design and implement an HR Conflict...


  • Granada, Granada, España Médecins Sans Frontierès A tiempo completo

    Job Title: Human Resources SpecialistMédecins Sans Frontières is seeking a Human Resources Specialist to join our team. As a key member of our Human Resources department, you will play a crucial role in supporting the implementation of HR management processes and monitoring in the mission.Main Responsibilities:Support the implementation of HR management...


  • Granada, Granada, España Alight A tiempo completo

    Welcome to Alight, a leading provider of cloud-based HCM solutions, where you can leverage your SAP expertise to drive business success. We're currently seeking an HR Support Specialist with a strong background in SAP HCM application maintenance to join our dynamic team.Company OverviewAlight is a global company that helps organizations navigate the...


  • Granada, Granada, España Alight A tiempo completo

    Job DescriptionWe are seeking an experienced HR Specialist to join our team at Alight. As an HR Specialist for Payroll and Benefits Administration, you will play a crucial role in ensuring the smooth operation of our payroll and benefits processes.About the RoleIn this role, you will be responsible for administering payroll and benefits for clients across...


  • Granada, Granada, España Alight A tiempo completo

    Your application for the German HR Admin Associate position at Alight is currently being reviewed. As part of our ongoing efforts to optimize our services, we are seeking a highly skilled and detail-oriented individual to join our team.The Role:We are looking for a talented HR Administration professional to support our data management and customer service...


  • Granada, Granada, España Alight A tiempo completo

    Job Title: Application Management SpecialistAt Alight, we are looking for a skilled Application Management Specialist to join our team. As an Application Management Specialist, you will be responsible for defining the most suitable solution for our systems and providing the necessary support and assistance for system-related issues.Key Responsibilities:To...


  • Granada, Granada, España Médecins Sans Frontierès A tiempo completo

    Main Responsibilities:We are seeking a highly skilled Human Resources Specialist to join our team in Médecins Sans Frontières. The successful candidate will play a key role in addressing operational challenges within the EU portfolio from an HR perspective.The HR Specialist will be responsible for ensuring the effective implementation and monitoring of HR...


  • Granada, Granada, España Médecins Sans Frontierès A tiempo completo

    Job Title: Human Resources Conflict Management SpecialistAt Médecins Sans Frontières, we are committed to creating a safe and healthy working environment for all staff, beneficiaries, and communities. To achieve this, we are seeking an experienced Human Resources Conflict Management Specialist to join our team.Key Responsibilities:Design and implement an...

  • Payroll Specialist

    hace 4 semanas


    Granada, Granada, España Sd Worx A tiempo completo

    Job Title: Payroll SpecialistAt SD Worx, we're seeking a skilled Payroll Specialist to join our team. As a key member of our payroll department, you'll be responsible for ensuring accurate and timely payment of employee wages.Key Responsibilities:Gather information on hours worked for each employeeCalculate the correct amount incorporating overtime,...


  • Granada, Granada, España Sd Worx A tiempo completo

    Senior Integration SpecialistWe are seeking a highly experienced Senior WorkForce Software (WFS) Integrations Specialist to join our team at SD Worx.Key Responsibilities:Design and implement integration solutions that meet specific customer requirements.Develop and configure integration interfaces using standard and custom technologies.Monitor and maintain...