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Cloud Support Specialist
hace 2 meses
**Job Summary**
We are seeking a highly skilled Cloud Support Specialist to join our team at Amazon. As a Cloud Support Specialist, you will be responsible for providing exceptional customer support and technical expertise to our clients.
Key Responsibilities- Provide technical support and troubleshooting for cloud-based applications and services
- Collaborate with cross-functional teams to resolve complex technical issues
- Develop and deliver training programs to enhance customer knowledge and skills
- Participate in process improvement initiatives to enhance customer experience
- Stay up-to-date with the latest cloud technologies and trends
- Experience in troubleshooting with System Administration with Linux
- Experience with Networking and troubleshooting
- Understanding of virtualization and cloud computing
- Experience managing full application stacks from the OS up through custom applications
- Knowledge of AWS and Cloud Computing concepts
- Understanding of Security best practices
- Understanding of distributed computing environments and methodologies
Amazon is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Australia Amazon offices.
