Cloud Support Specialist
hace 4 semanas
Cloud Support Specialist
As a Cloud Support Specialist at Amazon, you will be at the forefront of cloud technology, assisting a global list of companies and developers in getting the most out of their cloud investments. You will act as the 'Cloud Ambassador' across all cloud products, arming our customers with the tools and tactics they need to succeed.
Key Responsibilities:
- Learn and use groundbreaking cloud technologies
- Apply advanced troubleshooting techniques to provide unique solutions to customer needs
- Interact with leading engineers around the world
- Partner with Amazon Web Services teams to help reproduce and resolve customer issues
- Drive customer communication during critical events
- Drive projects that improve support-related processes and customer technical support experience
- Write tutorials, how-to videos, and other technical articles for the developer community
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