Credit Manager
hace 1 mes
About the Role:
We are seeking a highly motivated Junior Manager Credit & Cash Collections to join our Finance, Strategy, & Legal team at Personio.
This position can be office-based (hybrid) from our Munich or Berlin office.
As a Junior Manager Credit & Cash Collections, you will play a key role in our Core Accounting team, ensuring complete and timely collection of customer receivables, contributing to the development of our Accounts Receivable function, and accompanying us on our continued growth path.
Key Responsibilities:
- Execute and develop Cash Collection to ensure complete and timely payment of customer invoices: Monitor overdue accounts and follow-up with customers for payment; execute our cash collection process, to deliver timely collection of all overdue outstanding receivables via written correspondence and telephone.
- Support the definition, implementation, and execution of continuous process improvements to increase efficiency and success of cash collection.
- Record, track, and reconcile incoming payments from customers.
- Provide resolution to billing inquiries, collection issues, customer discrepancies, and short payments.
- Communicate effectively with customers regarding billing inquiries, payment discrepancies, and overdue accounts. Provide excellent customer service while addressing customer concerns and resolving issues promptly.
Requirements:
- Proven experience of at least 1-2 years in Accounting, Collection Management or a similar role, preferably in SaaS industry.
- Strong service orientation and customer focus.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Excellent communication and interpersonal skills.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Fluent in written and spoken English and German.
- Educational background in Accounting, Finance or a related field is preferred.
About Personio:
Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger.
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