Digital Solutions Manager
hace 1 semana
About the Role:
We are seeking a highly skilled Digital Solutions Manager to join our team at Alfa Laval Iberica in Madrid. The successful candidate will be responsible for leading the Digital Service Team, driving end-to-end customer success, and promoting the adoption of digital solutions across the organization.
Key Responsibilities:
- Develop and implement digital service strategies to meet market demands
- Lead the Digital Service Team, providing guidance and direction to ensure seamless execution of remote service orders
- Capture customer feedback and lead the team to create a superior customer experience
- Collaborate with internal stakeholders to promote the adoption of digital solutions and drive business growth
Requirements:
- Bachelor's degree in a technical field
- Hands-on technical experience in service and maintenance
- Proven leadership skills and ability to build strong interpersonal relationships
- Excellent communication and problem-solving skills
- Fluency in Spanish and English
The Ideal Candidate:
We are looking for a dynamic individual with a strong passion for innovation and customer satisfaction. If you have a background in technical services, excellent communication skills, and a proven track record of leading high-performing teams, we encourage you to apply.
Salary: €60,000 - €80,000 per annum (dependent on experience)
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