Cloud Customer Success Specialist
hace 3 semanas
The Cloud Customer Success team at TD SYNNEX is responsible for optimizing business processes, vendor integration, and customer engagement. This role will design and implement scalable region operational processes and monitoring services aligned with TD SYNNEX's platform offerings and applicable Cloud Vendors.
Key Responsibilities- Own definition and design in central operations to support TD Cloud Business
- Provide strategic processes and operational support to drive success across the Cloud portfolio
- Design intentional end-to-end customer experiences for onboarding, educating, creating adoption, and acting as a customer advocacy with proactive engagement
- Review existing processes and provide advice on specialized subject areas, such as legal guidelines and internal compliance policies
- Document processes and implement necessary procedures and management processes for homogeneous and up-to-standard service levels
- Solid understanding of eCommerce platforms and vendor dynamics within the distribution channel
- Strategic and analytical skills, with proven analytical and problem-solving abilities
- Exceptional customer service orientation and ability to effectively prioritize and execute tasks in a high-pressure environment
- Project experience managing customer success software and tools, with experience in managing distant or virtual teams in a service desk environment preferred
TD SYNNEX is a great place to work, with a strong team environment, flexibility, and a caring and supportive nature of our managers and colleagues. We offer great learning opportunities, including dedicated learning platforms, focused development plans, and opportunities to grow professionally and personally. We value Diversity, Equity, and Inclusion and have an established team to focus on programs to assist those from diverse backgrounds.
LocationBarcelona
-
Cloud Customer Success Specialist
hace 1 mes
Barcelona, Barcelona, España TD SYNNEX Spain S.L.U. A tiempo completoJob Title: Cloud Customer Success SpecialistWe are seeking a highly skilled Cloud Customer Success Specialist to join our team at TD SYNNEX Spain S.L.U. This is an exciting opportunity to work with a leading IT distributor and solutions aggregator, driving business growth and customer satisfaction.Job Summary:The Cloud Customer Success Specialist will be...
-
Cloud Customer Success Specialist
hace 1 mes
Barcelona, Barcelona, España TD SYNNEX A tiempo completoWe're TD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem. Our team of 23,000 industry experts share a passion for bringing compelling technology products, services, and solutions to the world. We help our customers maximize the value of IT investments, demonstrate business outcomes, and unlock growth opportunities. At TD...
-
Cloud Customer Success Specialist
hace 4 semanas
Barcelona, Barcelona, España TD SYNNEX A tiempo completoWe're TD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem. Our team of 23,000 industry experts shares a passion for bringing compelling technology products, services, and solutions to the world. We help our customers maximize the value of IT investments, demonstrate business outcomes, and unlock growth opportunities. At TD...
-
Cloud Customer Success Specialist
hace 4 semanas
Barcelona, Barcelona, España Td Synnex A tiempo completoWe're TD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem. Our team is passionate about bringing compelling technology products, services, and solutions to the world.We're an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes, and unlock growth opportunities.At our...
-
Cloud Customer Success Specialist
hace 1 mes
Barcelona, Barcelona, España TD SYNNEX A tiempo completoWe're a leading IT distributor and solutions aggregator for the IT ecosystem, with a passion for bringing compelling technology products, services, and solutions to the world. Our team of 23,000 industry experts shares an unwavering commitment to helping our customers maximize the value of IT investments, demonstrate business outcomes, and unlock growth...
-
Cloud Customer Success Specialist
hace 4 semanas
Barcelona, Barcelona, España TD SYNNEX A tiempo completoTD SYNNEX is a leading IT distributor and solutions aggregator. We're a dynamic team of professionals who share a passion for bringing compelling technology products, services, and solutions to the world. Our core values are centered around being innovative, customer-centric, and a diverse and inclusive employer of choice.What We're Looking ForWe're seeking...
-
Customer Success Specialist
hace 3 semanas
Barcelona, Barcelona, España Sap Se A tiempo completoJob Summary:We are seeking a highly motivated and experienced Customer Success Specialist to join our dynamic Cloud Success Services organization. As a Virtual Customer Success Partner, you will play a critical role in driving value across the customer lifecycle through successful solution adoption and ongoing renewals.Key Responsibilities:- Remotely engage...
-
Enterprise Cloud Success Specialist
hace 1 semana
Barcelona, Barcelona, España Nutanix A tiempo completoOverviewNutanix is a leading provider of Enterprise Cloud Technology. As a Customer Success Representative, you will play a crucial role in delivering exceptional customer service and driving product adoption across EMEA.SalaryThe estimated annual salary for this position is approximately $60,000-$80,000, depending on experience and performance.About the...
-
Enterprise Cloud Success Specialist
hace 5 días
Barcelona, Barcelona, España Nutanix A tiempo completoUnlock Your Potential">Nutanix, a leader in Enterprise Cloud Technology, is seeking a highly motivated Enterprise Cloud Success Specialist to join our team. This role offers a unique opportunity to drive customer success and contribute to the growth of our company.">About the Role">We are looking for an experienced professional with a passion for technology...
-
Cloud Customer Success Strategist
hace 1 semana
Barcelona, Barcelona, España Td Synnex A tiempo completoWe're a leading IT distributor and solutions aggregator for the global IT ecosystem. Our company consists of 23,000 industry professionals who share an unwavering passion for bringing compelling technology products, services, and solutions to the world.We help our customers maximize the value of their IT investments, demonstrate business outcomes, and unlock...
-
Barcelona, Barcelona, España Td Synnex A tiempo completo**TD SYNNEX Overview**We're a leading IT distributor and solutions aggregator for the global ecosystem. Our 23,000-strong team shares an unwavering passion for bringing compelling technology products, services, and solutions to the world.At TD SYNNEX, we care about our partners, co-workers, investors, and the world around us. We strive to be a diverse,...
-
Cloud Customer Success Specialist
hace 1 semana
Barcelona, Barcelona, España Td Synnex A tiempo completoJob Purpose: The Cloud Customer Success team is responsible for optimizing business processes required for the businesses, platforms, and vendor integration. This includes offering shared support and partner success through TD SYNNEX Iberia Region.Key Responsibilities:Design and implement scalable region operational processes and monitoring services aligned...
-
Cloud Customer Success Specialist
hace 2 semanas
Barcelona, Barcelona, España TD SYNNEX A tiempo completoAbout UsTD SYNNEX is a leading IT distributor and solutions aggregator for the IT ecosystem. Our team of 23,000 industry experts shares a passion for delivering compelling technology products, services, and solutions to the world. We help our customers maximize the value of their IT investments, demonstrate business outcomes, and unlock growth...
-
Cloud Success Optimization Specialist
hace 5 días
Barcelona, Barcelona, España Td Synnex Spain S.L.U. A tiempo completoAbout Td Synnex Spain S.L.U.We're a leading IT distributor and solutions aggregator for the IT ecosystem, with a strong presence in the Iberia region. Our team of experts shares an unwavering passion for bringing compelling technology products, services, and solutions to the world.At our core, we're a company that cares about our partners, co-workers,...
-
Customer Success Specialist
hace 3 semanas
Barcelona, Barcelona, España Sap A tiempo completoSAP Cloud Success Services Team MemberWe help the world run better.About the role:The SAP Cloud Success Services organization aims to create an industry-leading virtual customer engagement experience that provides an easy-to-use digital entry point with on-demand access to self-help and guidance from SAP to our customers.Key responsibilities:Onboard new...
-
Cloud Customer Success Expert
hace 5 días
Barcelona, Barcelona, España TD SYNNEX Spain S.L.U. A tiempo completoCompany OverviewTD SYNNEX Spain S.L.U. is a leading IT distributor and solutions aggregator for the IT ecosystem, driven by a passion for bringing compelling technology products, services, and solutions to the world.Job DescriptionWe're seeking a skilled Cloud Customer Success Expert to optimize business processes, drive customer engagement, and foster...
-
Virtual Customer Success Partner
hace 1 semana
Barcelona, Barcelona, España Sap A tiempo completoAbout This RoleThe SAP Cloud Success Services organization is aiming to create an industry-leading Virtual customer engagement experience that provides an easy-to-use digital entry point with on-demand access to self-help and guidance from SAP (via our Virtual Customer Success Partners) to our customers.Your Key ResponsibilitiesOnboard New customers: Conduct...
-
Cloud Success Consultant
hace 2 semanas
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleWe are looking for a skilled Cloud Success Consultant to join our team at SAP. As a key member of our Cloud Success Services organization, you will play a critical role in driving customer success and adoption of our cloud solutions.Key ResponsibilitiesRemotely engage with assigned customers to drive adoption and renewal of SAP softwareAssist...
-
Customer Success Specialist
hace 4 semanas
Barcelona, Barcelona, España Sumup Inc. A tiempo completoAbout the Role:We are seeking a highly motivated Customer Success Specialist to join our team at SumUp Inc. As a Customer Success Specialist, you will be responsible for building and maintaining successful client relationships.Key Responsibilities:Engage with merchants when expected behavior deviates from the norm through proactive outreach to retain the...
-
Virtual Customer Success Partner
hace 4 semanas
Barcelona, Barcelona, España SAP A tiempo completoAbout the Role:We are seeking a highly skilled Customer Onboarding and Adoption Specialist to join our SAP Cloud Success Organization. As a Virtual Customer Success Partner, you will play a critical role in optimizing customer onboarding and adoption processes to improve renewal rates, customer satisfaction, and customer success in the Digital customer...