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Lsa Account Manager with French

hace 2 meses


Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

**Job Summary**

Teleperformance Spain is seeking a highly skilled Lsa Account Manager with French to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.

**Responsibilities:**

  • Establish and maintain strong relationships with clients to ensure their needs are met and exceeded.
  • Provide ongoing support and guidance to clients, including answering questions, troubleshooting issues, and offering best practices.
  • Identify and resolve any issues that may arise with client accounts.
  • Optimize client profiles based on the latest guidelines.
  • Communicate changes in our products to achieve high adoption among our portfolio.

**Requirements:**

  • Bachelor's degree in business, marketing, or a related field, or equivalent practical experience.
  • Strong understanding of Local Services Ads.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and reporting skills.
  • Experience with Salesforce and other CRM systems.
  • At least 2 of the last 3 quarters on target.
  • Minimum tenure of 9 months in your current role.
  • Full professional proficiency or native level of French, and fluency in English.

**Benefits:**

  • Full-time position (39 hours/week).
  • Competitive Salary.
  • This is a Hybrid working model.
  • Referral Program: Bring a Friend and get a Referral fee.
  • Intense specific sales training.
  • A permanent presence of coaches who will facilitate your personal and professional development.
  • Established career path to grow within the project.
  • Continuous training and certifications within Google products.
  • Bi-weekly, monthly, or quarterly contests.

**About Teleperformance Spain:**

We are a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.