LSA Account Manager with French Language Expertise

hace 6 días


Barcelona, Barcelona, España Teleperformance A tiempo completo

Teleperformance, a leading business process outsourcing company, is seeking a highly skilled professional to join our team as an LSA Account Manager with French language expertise.

Key Responsibilities:

  • Establish and maintain strong relationships with active clients to set up and optimize their LSA accounts.
  • Provide exceptional support, including answering questions, troubleshooting issues, and offering guidance on best practices to ensure seamless account management.
  • Identify and resolve any account-related issues promptly and efficiently.
  • Stay up-to-date with the latest guidelines and optimize client profiles accordingly.
  • Communicate changes in the product to clients to drive high adoption rates.

Requirements:

  • Bachelor's degree in business, marketing, or a related field, or equivalent practical experience.
  • Strong understanding of Local Services Ads and their applications.
  • Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
  • Strong analytical and reporting skills, with experience in CRM systems such as Salesforce.
  • At least two of the last three quarters on target, with a minimum tenure of nine months in a current role.
  • Full professional proficiency or native-level French, and fluency in English.

Benefits:

  • Full-time position with a competitive salary.
  • Hybrid working model in a dynamic business casual environment.
  • Referral program with a referral fee.
  • Intensive sales training and coaching for personal and professional development.
  • Established career path for growth within the company.
  • Continuous training and certifications in Google products.
  • Bi-weekly, monthly, or quarterly contests.
  • Employment with a world-leading provider of contact center services.
  • Excellent work environment, great colleagues, social arrangements, and personal development opportunities.


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