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Lsa Account Manager With French Language Expertise
hace 2 meses
Teleperformance, a leading provider of contact center services, is seeking a highly skilled professional to join our team as an Lsa Account Manager. Your responsibilities will include:
Key Responsibilities:- Establish and maintain strong relationships with active clients to ensure seamless LSA account setup and management.
- Provide exceptional support, including answering questions, troubleshooting issues, and offering guidance on best practices to optimize client profiles.
- Identify and resolve any account-related issues, ensuring timely resolution and minimal disruption to client operations.
- Communicate changes in the product to clients, promoting high adoption rates and ensuring a smooth transition to new features.
Requirements for this role include:
Requirements:- Bachelor's degree in business, marketing, or a related field, or equivalent practical experience.
- Strong understanding of Local Services Ads and their applications.
- Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
- Strong analytical and reporting skills, with experience in CRM systems such as Salesforce.
- Minimum tenure of 9 months in a similar role, with at least 2 of the last 3 quarters meeting target.
- Full professional proficiency or native level of French, and fluency in English.
As a valued member of our team, you will enjoy:
Benefits:- Full-time position with a competitive salary.
- Hybrid working model, with a dynamic business casual environment.
- Opportunities for professional growth and development, including intense sales training and established career paths.
- Continuous training and certifications within Google products.
- Bi-weekly, monthly, or quarterly contests, and a referral program with a referral fee.
