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Barcelona, Barcelona, España Teleperformance A tiempo completoTeleperformance Spain, a leading provider of contact center services, is seeking a highly skilled LSA Account Manager to join their team in Barcelona.Your Responsibilities:Establish and maintain strong relationships with active clients to set up and optimize their LSA accounts.Provide exceptional support, including answering questions, troubleshooting...
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Lsa Account Manager With French
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Barcelona, Barcelona, España Teleperformance A tiempo completoJob Title: Lsa Account Manager With FrenchJob Summary: Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major...
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Lsa Account Manager With French
hace 3 semanas
Barcelona, Barcelona, España Teleperformance A tiempo completoJob Title: Lsa Account Manager With FrenchJob Summary: Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major...
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LSA Account Manager with French Language Expertise
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Barcelona, Barcelona, España Teleperformance A tiempo completoTeleperformance, a leading provider of contact center services, is seeking a highly skilled professional to join their team as an LSA Account Manager with French language expertise.Your Responsibilities:Establish and maintain strong relationships with active clients to set up and optimize their LSA accounts.Provide exceptional support, including answering...
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LSA Account Manager with French Language Expertise
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Barcelona, Barcelona, España Teleperformance Spain A tiempo completoAbout Teleperformance SpainWe are a global leader in customer experience management and contact center business process outsourcing. Our company employs thousands of people working in over 265 languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.At Teleperformance, we prioritize...
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LSA Account Manager with French Language Expertise
hace 2 meses
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoAbout Teleperformance SpainWe are a global leader in customer experience management and contact center business process outsourcing. Our company employs thousands of people working in over 265 languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.At Teleperformance, we prioritize...
Lsa Account Manager with French
hace 2 meses
About Teleperformance Spain
Teleperformance Spain is a leading provider of customer experience management and contact center business process outsourcing services. With over 4,700 employees in 10 sites, we strive to create a great work environment and make our employees proud to belong to our company.
Job Summary
We are seeking a highly skilled LSA Account Manager with French proficiency to join our team. As an LSA Account Manager, you will be responsible for reaching out to active clients, setting up their LSA accounts, and providing ongoing support.
Key Responsibilities
- Reaching out to active clients to set up their LSA accounts
- Providing ongoing support, including answering questions, troubleshooting issues, and providing guidance on best practices
- Identifying and resolving any issues that may arise with accounts
- Optimizing profiles based on last guidelines
- Communicating changes in the product to achieve high adoption among the portfolio
Requirements
- Bachelor's degree in business, marketing, or a related field, or practical experience
- Strong understanding of Local Services Ads
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong analytical and reporting skills
- Experience with Salesforce and other CRM systems
- At least 2 of the last 3 quarters on target
- Minimum tenure of 9 months in your current role
- Full professional proficiency or native level of French, and fluency in English
Benefits
- Full-time position (39 hours/week)
- Competitive Salary
- Hybrid working model in Barcelona
- Referral Program: Bring a Friend and get a Referral fee (up to 2,000€ depending on the language/project)
- Intense specific sales training
- A permanent presence of coaches who will facilitate your personal and professional development
- Established career path to grow within the project
- Continuous training and certifications within Google products
- Bi-weekly, monthly, or quarterly contests
- Employment with the world's largest provider of contact center services
- Excellent work environment, great colleagues, social arrangements, and personal development
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
