IT Support Specialist
hace 3 semanas
The Centre for Genomic Regulation (CRG) is a leading international biomedical research institute based in Barcelona, Spain. We are seeking a highly skilled and motivated IT Support Specialist to join our team.
Key Responsibilities- Provide exceptional IT support to our users, troubleshooting and resolving technical issues in a timely and efficient manner.
- Install and maintain computer hardware and software, as well as AV equipment in meeting rooms, printers, telephony, and mobile devices.
- Manage and maintain the inventory database of all IT equipment and software.
- Support the user-oriented services provided by the IT department, including Email, Office 365, Microsoft Teams, and SharePoint.
- Collaborate with the Training & Academic Office to organize user training related to IT services.
The IT Department at CRG is responsible for providing IT services to over 500 users located in the Barcelona Biomedical Research Park. Our team is divided into three areas: Helpdesk, Systems Administration, and Web Development.
Requirements- Bachelor's degree in Computing, Telecommunications, or a related field.
- Basic experience in IT Systems Administration.
- Excellent communication and problem-solving skills.
- Knowledge of Windows 10/11, Mac OS, Linux, and common telephony, audio-visuals, and networks.
- Ability to work effectively in a team environment.
- Experience with Cloud Technologies (AWS, GCP, Azure).
- Experience with security technologies and frameworks.
- Knowledge of management and monitoring tools (Nagios, Centreon, Cacti, Microsoft Systems Center).
English, Spanish, and Catalan are the primary languages spoken in the CRG community.
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