Yachting IT Solutions Account Manager

hace 4 días


Palma, Baleares, España Omniaccess S.L. A tiempo completo

OmniAccess S.L., a leading marine communications and IT solutions provider, is seeking an experienced Account Manager to join our team in Palma de Mallorca. As an Account Manager, you will be responsible for managing a portfolio of clients within the yachting industry, providing excellent customer service, and ensuring client satisfaction.

Main Responsibilities:

  • Client Relationship Management: Develop long-term relationships with clients, understand their unique requirements, preferences, and pain points, and regularly engage with them to ensure satisfaction and address any concerns.
  • Solution Alignment: Collaborate with technical teams to identify suitable solutions for each client, present our IT, network, communications, and cybersecurity services tailored to their specific needs, and ensure that our offerings align with the yachts' goals and enhance their operations and onboard experience.
  • Sales and Upselling: Proactively identify upselling opportunities within the existing client base, present additional services or upgrades that could benefit their yacht operations and guest experience, and drive revenue growth by expanding the scope of services provided.
  • Project Coordination: Work closely with project managers and technical experts to implement solutions, oversee the successful delivery of services, ensure client satisfaction, monitor project progress, and address any issues promptly.
  • Market Insights: Stay informed about industry trends, emerging technologies, and cybersecurity threats.

The ideal candidate will have excellent communication skills, a passion for technology and security, and the ability to build strong relationships with clients. A competitive salary of €60,000 - €80,000 per annum plus benefits package is offered for this exciting opportunity. If you are a motivated and results-driven individual looking to take your career to the next level, we encourage you to apply.



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