Customer Relationship Specialist

hace 4 semanas

Barcelona, Barcelona, España Ecovadis A tiempo completo
Job Description

We're seeking a highly motivated and autonomous individual to join our Services of Engagement (SEN) team at Ecovadis. As a key member of our team, you will play a crucial role in supporting our growing network of over 125,000 rated companies in maximizing the value of their EcoVadis subscription.

Responsibilities:
  • Support the SEN team in their daily tasks, including administrative activities related to accounts management, such as launching assessments, preparing reports, and identifying upsell opportunities.
  • Assist in creating user accounts and translating content to support the team with their clients and communication.
  • Help develop new processes and webinars to enhance the customer experience.
  • Analyze product issues to support our Solutions team in understanding how to implement improvements.
  • Maintain knowledge management content and systems to ensure seamless customer support.
  • Perform other duties as necessary to ensure the success of the team.
Qualifications:
  • Previous experience in customer care or another customer-facing role is required.
  • Fluency in English (written and verbal) is essential, with other languages being a strong plus.
  • Creative problem-solving skills and strong attention to detail are necessary for success in this role.
  • Ability to work well in an international and multicultural environment is crucial.
  • Experience with Salesforce is a plus.
What We Offer:
  • Competitive salaries and support for personal growth from day one.
  • Extensive onboarding, teammates' support, and a brand new e-learning platform bursting with courses and modules.
  • Flexible working arrangements, including the option to work from home or our easily accessible office hub in Barcelona.
  • A lovely terrace with a panorama of Barcelona.
  • Regular onsite and online team breakfasts and community service days.
  • A 150 euros monthly allowance for transportation, meals, and nursery with the Cobee card.
  • Optional (fully covered or co-financed) health care and life insurance.
  • A Wellness Allowance to support sport, artistic, and wellness activities.

We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, please let our hiring team know. Our team's strength comes from everyone's uniqueness and is founded upon mutual respect. Ecovadis commits to equity, inclusion, and reducing bias in our hiring processes.

  • Customer Relationship Development Specialist

    hace 3 semanas

    Barcelona, Barcelona, España EcoVadis A tiempo completo

    About the Role:We are seeking a highly motivated and autonomous individual to join our Services of Engagement (SEN) team at EcoVadis. As a Customer Relationship Development Specialist, you will play a key role in supporting our growing network of over 125,000 rated companies in maximizing the value of their EcoVadis subscription.Responsibilities:Support the...

  • Customer Relationship Specialist

    hace 4 semanas

    Barcelona, Barcelona, España EcoVadis A tiempo completo

    About the RoleWe are seeking a highly motivated and autonomous individual to join our Services of Engagement (SEN) team at EcoVadis. As a Customer Relationship Intern, you will play a key role in supporting our growing network of over 125,000 rated companies in maximizing the value of their EcoVadis subscription.ResponsibilitiesSupport the SEN team in their...

  • Customer Relationship Specialist

    hace 4 semanas

    Barcelona, Barcelona, España EcoVadis A tiempo completo

    About the RoleWe are seeking a highly motivated and autonomous individual to join our Services of Engagement (SEN) team at EcoVadis. As a Customer Relationship Intern, you will play a key role in supporting our growing network of over 125,000 rated companies in maximizing the value of their EcoVadis subscription.ResponsibilitiesSupport the SEN team in their...

  • Customer Relationship Manager

    hace 4 semanas

    Barcelona, Barcelona, España Colt Telecom A tiempo completo

    Customer Relationship ManagerColt Telecom is seeking a highly skilled Customer Relationship Manager to join our team. As a key member of our Sales and Marketing team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met and exceeded.Key Responsibilities:Support sales teams in bringing new...

  • Customer Relationship Manager

    hace 6 días

    Barcelona, Barcelona, España Adm Value A tiempo completo

    About UsAt ADM VALUE, we pride ourselves on delivering exceptional customer experiences. Our commitment to innovation and quality has earned us a reputation as a trusted partner in customer relationship management.Job SummaryWe are seeking a highly motivated and customer-focused Customer Relationship Manager to join our team in Barcelona. As a key member of...

  • Customer Support Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Snaphunt A tiempo completo

    The OpportunityWe are seeking a highly motivated and goal-driven individual to join our team as a Customer Support Specialist. This is an exciting opportunity to work with a market leader in the Ecommerce and Marketplaces industry.The JobAs a Customer Support Specialist, you will be responsible for acquiring and managing relationships with corporate and...

  • Customer Relationship Manager

    hace 4 semanas

    Barcelona, Barcelona, España Colt Technology Services Group Ltd. A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Relationship Manager to join our team at Colt Technology Services Group Ltd. As a key member of our Sales, Marketing and Customer Relationship Management (SM) team, you will be responsible for building and maintaining strong relationships with our German-speaking customers.Key ResponsibilitiesSupport...

  • Customer Relationship Manager

    hace 4 semanas

    Barcelona, Barcelona, España Colt Technology Services Group Ltd. A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Relationship Manager to join our team at Colt Technology Services Group Ltd. As a key member of our Sales, Marketing and Customer Relationship Management (SM) team, you will be responsible for building and maintaining strong relationships with our German-speaking customers.Key ResponsibilitiesSupport...

  • Customer Relationship Manager

    hace 4 semanas

    Barcelona, Barcelona, España Colt Technology Services A tiempo completo

    ### Job Title: Customer Relationship Manager ### Job Summary We are seeking a highly skilled Customer Relationship Manager to join our team at Colt Technology Services. As a key member of our sales and customer experience team, you will be responsible for building and maintaining strong relationships with our German-speaking customers, providing...

  • Customer Relationship Manager

    hace 4 semanas

    Barcelona, Barcelona, España Colt Technology Services A tiempo completo

    ### Job Title: Customer Relationship Manager ### Job Summary We are seeking a highly skilled Customer Relationship Manager to join our team at Colt Technology Services. As a key member of our sales and customer experience team, you will be responsible for building and maintaining strong relationships with our German-speaking customers, providing...

  • Customer Relationship Manager

    hace 4 semanas

    Barcelona, Barcelona, España Worldline A tiempo completo

    Customer Relationship Manager Specialist/ExpertLocation:Madrid, Community of Madrid, ESWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid.The solutions our people build today power the growth of millions of businesses tomorrow, from local coffee shops to international banks.The Opportunity:The...

  • Customer Relationship Manager

    hace 4 semanas

    Barcelona, Barcelona, España Worldline A tiempo completo

    Customer Relationship Manager Specialist/ExpertLocation:Madrid, Community of Madrid, ESWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid.The solutions our people build today power the growth of millions of businesses tomorrow, from local coffee shops to international banks.The Opportunity:The...

  • Client Relationship Specialist

    hace 3 días

    Barcelona, Barcelona, España Computershare A tiempo completo

    About the RoleAs a Client Relationship Specialist at Computershare, you will play a key role in building and maintaining strong, long-term relationships with our large revenue-generating client portfolios. Your focus will be on driving a culture of high performance and quality across the team, while ensuring that our clients receive exceptional service and...

  • Customer Relationship Manager With German

    hace 3 semanas

    Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Customer Relationship Manager With GermanAbout the Role:We are seeking a highly skilled Customer Relationship Manager to join our team. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with our German-speaking customers.Key Responsibilities:Support sales teams to bring customers into our...

  • Customer Relationship Management Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Glovo A tiempo completo

    About the RoleWe are seeking a skilled Customer Relationship Management Specialist to join our Rider Experience team at Glovo. As a key member of our team, you will be responsible for developing and implementing long-term lifecycle strategies to engage riders with our app and drive incremental business results.Key ResponsibilitiesAssist in creating and...

  • Customer Success Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Snaphunt A tiempo completo

    Job OpportunityWe are seeking a highly motivated and goal-driven individual to join our team as a Customer Success Specialist.Key Responsibilities:Develop and maintain strong relationships with corporate and institutional clients to achieve sales targets and business objectives.Collaborate with internal teams to optimize service delivery and ensure...

  • Customer Relationship Manager

    hace 3 semanas

    Barcelona, Barcelona, España Colt Telecom A tiempo completo

    Role OverviewAs a Customer Relationship Manager at Colt Telecom, you will be the key point of contact for our German-speaking customers, providing invaluable support to sales colleagues with revenue-generating activities. You will act as a conduit between customers, the Sales team, and the wider Colt team, building customer intimacy to understand their...

  • Customer Relationship Manager

    hace 3 semanas

    Barcelona, Barcelona, España Colt Technology Services Group Ltd. A tiempo completo

    Job Summary:We are seeking a highly skilled Customer Relationship Manager to join our team at Colt Technology Services Group Ltd. The successful candidate will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and driving sales growth.Key Responsibilities:Support sales teams to bring...

  • Customer Relationship Manager

    hace 4 semanas

    Barcelona, Barcelona, España Engineeringuk A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Relationship Manager to join our team at Engineeringuk. As a key member of our sales and customer support team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesSupport sales teams to bring in new...

  • Customer Relationship Manager

    hace 4 semanas

    Barcelona, Barcelona, España Engineeringuk A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Relationship Manager to join our team at Engineeringuk. As a key member of our sales and customer support team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesSupport sales teams to bring in new...