Dental Support Organisation Account Manager
hace 3 semanas
At Envista Holdings, we are seeking a skilled Dental Support Organisation Account Manager to join our team.
This role will be responsible for ensuring seamless collaboration between our organisation and the Dental Support Organisation, overseeing the planning, coordination, and execution of initiatives to meet the demands of the DSO.
Key Responsibilities:
• Collaborate with DSO stakeholders and internal teams to develop strategic plans that align with the objectives and priorities of both organisations.
• Understand and prioritise the demands of the DSO, ensuring that resources are allocated effectively to meet their needs while maximising efficiency and profitability.
• Coordinate with cross-functional teams to ensure that they are adequately briefed on DSO requirements, providing guidance and support as needed to ensure alignment and understanding.
• Oversee the workflow between our organisation and the DSO, identifying opportunities for improvement and implementing solutions to optimise processes and enhance collaboration.
• Monitor the progress of initiatives and projects related to the DSO partnership, identifying potential risks and barriers and implementing strategies to overcome them.
• Serve as the primary point of contact for the DSO commercial team and address any issues or concerns in a timely and effective manner.
Requirements:
• University degree
• Experience leading complex projects with commercial impact
• Ability to lead projects in a highly effective and independent manner, mobilizing teams to deliver on customer priorities & commercial impact
• Strong experience implementing processes
• Fluent in English and Spanish
• Critical experience: 5+ years of experience in account management
• 3+ years of experience in customer success
• Experience working in the Dental industry is a MUST
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